Posted:2 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Clubside Tours and Travels Pvt Ltd is a premier Destination Management Company headquartered in Kolkata, with branch offices in Darjeeling, Siliguri, Guwahati, Andaman, and Bhutan. We specialize in creating remarkable travel experiences across West Bengal, Sikkim, Bhutan, Andaman, and the Northeast, offering services such as cultural, wildlife, and adventure tours, including trekking, rafting, and camping. With deep expertise in the tourism industry, we have established ourselves as the largest Tour Operator in the region. Our excellence has been recognized through multiple national awards, including the National Tourism Award for the Best Tour Operator in the Northeast and the FICCI Travel and Excellence Award for Best Domestic Tour Operator in 2019.

Role Description

This is a full-time, on-site role for a Process Coordinator located in Siliguri. The Process Coordinator is responsible for overseeing and improving business processes to enhance operational efficiency. Day-to-day responsibilities include analyzing current processes, identifying areas of improvement, coordinating and managing projects, ensuring quality standards are met, and facilitating clear communication across teams and stakeholders. The candidate will also need to develop and implement solutions to optimize organizational workflows.

Qualifications

  • Strong analytical skills and experience in Business Process Improvement
  • Proficiency in Project Management methodologies
  • Excellent Communication and interpersonal skills in English n hindi
  • Knowledge of Quality Management principles and practices
  • Adaptability and problem-solving capabilities in a dynamic work environment
  • Attention to detail and the ability to multitask effectively
  • Bachelor’s degree in Business Management, Operations, or related field
  • Familiarity with the travel and tourism industry is a valuable asset
  • Should have proper knowledge in excel with formulas

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