Posted:17 hours ago|
Platform:
On-site
Job Description for UHG CS – A4ME - CHAT
Function : Operations
Job : Associate – A4ME- Chat
Location : Kolkata, West Bengal
Reporting to : Team Leader, United Health Group
Candidate Specifications Must :
1) Any undergraduate, graduate, post graduate, diploma or equivalent
2) Very Good written communication skills
3) Previous experience in the health care processing/chat process is preferred.
4) Experience of 1-2 years if not fresher willing to work with all parameters.
5) Age between 18 yrs - 45 yrs.
6) Residing in transport boundaries.
7) Willing to work in night shifts a& late evening shifts.
Critical Skills Required:
a. Typing speed >= 30 wpm
b. Basic computer knowledge with proficiency in keyboard skills especially with numbers
c. Ability to use the phone system.
d. Customer Service and chat/email soft skills
e. Knowledge of Products
f. Knowledge of Procedures
g. Familiarity with the computer basics.
h. Good logical and analytical skills
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