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Process Associate

Vatsalya Digital Data Solutions

0 years

0 Lacs

Faizābād

Posted:1 day ago| Platform:

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Skills Required

communication research database transportation

Work Mode

On-site

Job Type

Full Time

Job Description

Ø Manage large amounts of inbound and outbound calls in a timely manner. Ø Obtains client information by answering telephone calls, interviewing clients and verifying information. Ø Follow communication “scripts” while handling different topics. Ø Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. Ø Seize opportunities to up sell products when they arise. Ø Build sustainable relationships and engage customers by communicating the extra mile. Ø Keep records of all conversations in our call center database in a comprehensible way. Ø Frequently attend educational seminars to improve knowledge and performance level. Ø Meet personal/team qualitative and quantitative target. Facilities: Ø Allocation of the accommodation for all employees who belongs to other cities. Ø Adequate transportation facilities shall be provided to all women employees to dropping at their residence. Note: Freshers and local candidates preferred. Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Schedule: UK shift Work Location: In person Application Deadline: 25/06/2025 Expected Start Date: 01/07/2025

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