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Uttrayon Properties
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Process Associate

Process Associate

Uttrayon Properties

0 - 5 years

4 - 7 Lacs

gurgaon haryana india

Posted:1 day ago| Platform: Foundit logo

Apply

Skills Required

problem-solving skills bpo operations outbound calls

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Process transactions as per defined SOPs (Standard Operating Procedures).
Review, verify, and enter data with accuracy and speed.
Handle client queries via email, chat, or calls (as applicable).
Ensure timely completion of tasks within SLAs.
Maintain confidentiality and data integrity.
Collaborate with team members to resolve process issues.
Identify areas for process improvement and escalate as needed.
Prepare and maintain reports and logs as required.

Qualifications and Skills:

Bachelor's degree in any discipline.
02 years of experience in BPO/KPO/Operations (freshers can apply).
Good communication and interpersonal skills.
Basic knowledge of MS Office (Excel, Word).
Ability to work in shifts (rotational shifts may apply).
Strong attention to detail and problem-solving skills.

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