Process Associate - US Operations

At SHJ International, the focus is not just on hiring employees but on building professionals. The company is deeply involved in managing backend processes for logistics and transportation firms in the United States to enhance efficiency, streamline systems, and drive operational excellence. If you are someone who values ownership, precision, and growth, SHJ International will challenge you to bring out your best every day. As an Operations Executive for the U.S. Logistics division at SHJ International, your role will involve managing and optimizing backend operations for U.S.-based logistics clients. You will be responsible for handling data, tracking shipments, resolving issues, and ensuring seamless daily operations for clients. This position offers a great opportunity for individuals who are eager to learn quickly, take ownership, and thrive in a performance-driven environment. **Key Responsibilities:** - Manage and optimize backend operations for U.S.-based logistics clients. - Build and maintain structured reports and trackers using Google Sheets or Excel. - Utilize basic data functions like VLOOKUP, sorting, filtering, and formatting to effectively manage and organize information. - Analyze data, identify bottlenecks, and suggest improvements in workflow efficiency. - Document and uphold Standard Operating Procedures (SOPs) to maintain process consistency. - Communicate directly with U.S. clients via email and calls to align on expectations and updates. - Take complete ownership of assigned processes to ensure accuracy, timeliness, and quality. - Collaborate with internal and client teams to tackle operational and business-level challenges. **What You'll Gain:** - Hands-on exposure to U.S. business operations - Comprehensive training and mentorship - Fast-paced career growth opportunities - Performance-based rewards and recognition - A dynamic and collaborative team culture **Additional Company Details:** - Freshers are encouraged to apply. No prior experience is necessary as comprehensive training will be provided. - The company offers benefits like health insurance, leave encashment, paid time off, and Provident Fund. - The shift availability is for a Night Shift, and the work location is in person. Ready to kickstart your career with SHJ International Apply now and embark on a journey where every challenge contributes to your growth, and every success is celebrated.,