Process Associate

Job Description

Company: PCS Global Group

Location: Ahmedabad, India (Work from Office)

Shift Timing: 4:00 AM to 1:00 PM

Experience: 2+ years preferred

About the Role

PCS Global Group is looking for a responsible and proactive Operations & Automation Executive to support logistics, accounts, and administrative workflows while ensuring seamless communication with clients and internal teams. The ideal candidate will be process-oriented and detail-focused, with excellent communication skills to handle client interactions, follow-ups, and documentation effectively.

Key Responsibilities

• Coordinate with clients and team members to ensure timely communication and task completion.
• Draft, review, and send professional emails to clients and assist in client interactions over calls.
• Assist in managing invoices, arrears tracking, documentation, and reporting for logistics and accounts workflows.
• Support administrative processes by tracking tasks and maintaining standard operating procedures.
• Identify gaps, data mismatches, or process inefficiencies and suggest improvements.
• Learn new tools, systems, and workflows quickly to enhance operational efficiency.
• Handle sensitive data with confidentiality, responsibility, and attention to detail.
• Support problem-solving efforts and follow up with clients and team members as needed.

What We’re Looking For

• Excellent communication skills, including drafting clear emails and speaking confidently with clients.
• Smart learner with the ability to quickly grasp new processes, tools, and systems.
• Quick catcher who pays attention to details and understands tasks thoroughly.
• Solution-driven attitude with a dependable and dedicated approach to work.
• Calm under pressure, open to feedback, and eager to learn and grow.
• Honest, reliable, and capable of handling confidential information responsibly.
• Ready to commit to a long-term role that offers stability and career growth.

Why Join PCS Global Group?

✔ Work 5 days a week with a structured schedule

✔ Hands-on experience in logistics, accounts, and client communication

✔ Stable, long-term career with opportunities for learning and advancement

✔ Supportive environment with a focus on process excellence

✔ Enhance both technical and communication skills through real-world experience

Job Types: Full-time, Permanent

Pay: ₹16,541.32 - ₹32,542.57 per month

Benefits:

• Food provided
• Leave encashment

Application Question(s):

• Are you able to communicate in English fluently? If yes, then you may apply.
• Are you an immediate joiner?
• Are you ok with Bond?
• Are you comfortable with 4.00 AM shift timings?

Location:

• Ahmedabad, Gujarat (Required)

Work Location: In person