Posted:1 week ago|
Platform:
Work from Office
Full Time
Work on the various front offices client tools as required for the specific queues and provide customer service through calls.
Understand customer queries received through calls and act accordingly.
Maintain a healthy and clean work environment & adhere to company policies and procedure.
Continuous up gradation of process knowledge as required
Excellent communication skills.
Comprehension - Ability to clearly understand the problem statement
Composition: - Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter.
Voice & Accent: - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer.
Strong customer service focus: - - Ability to empathize with the customer - Prioritizing customer needs
Self-Discipline
Learning and decision making
Patience and action oriented
Basic Working knowledge of Computer &
Knowledge of desktop computer system
Wipro
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