Jobs

Interviews
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Bengaluru
>
IGT Solutions
>
Process Associate

Process Associate

IGT Solutions

1 - 2 years

2 - 4 Lacs

Bengaluru

Posted:13 hours ago| Platform:

Apply

Skills Required

Blended Process Customer Support Semi Voice International Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Profile Summary IGT is looking for Customer Care Executives. She/he will handle customer service inquiries and problems associated with the servicing of companys client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service Primary Job Responsibility: • Understands the various computer screens and how to utilize them effectively • Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff • Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance • Adheres to all company and specific Contact Centre policies and procedures • Completes any work as assigned by Management Education and Essential Experience: • 6 months BPO or Travel experience • Graduate / Undergraduate • Excellent Written and spoken communication, • Computer Skills ability/experience using computer applications • Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) • Open to work in a chat environment Interview Rounds: HR Round VNA Round Metll assessment Client Round Key Enablers: Strong process orientation High energy, High Integrity & Work Ethics Strong interpersonal skills & ability to communicate effectively Strong problem solving skills. SHREYA CAREN 7975073261

Mock Interview

Practice Video Interview with JobPe AI

Start Blended Process Interview Now

IGT Solutions

www.igtsolutions.com

Information Technology and Services

New Delhi

4000+ Employees

200 Jobs

Key People

M. S. S. Gopala Krishnan

CEO
Ramu Reddy

Group Chief Financial Officer
Ravi Kumar

Head of Global Delivery

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Process Associate

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at IGT Solutions

Mock Interview

RecommendedJobs for You

Process Associate

Process Associate

Process Associate

Process Associate

Process Associate

Process Associate

Process Associate

Process Associate

Process Associate

Process Associate

Login to

Please Verify Your Phone or Email

Confirm Action

Contact Us

Search

Profile

Upskill and Grow with AI

Personal Settings

Process Associate

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at IGT Solutions