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Process Associate - Content Review - Marathi + English

0 - 4 years

0 Lacs

hyderabad telangana

Posted:1 week ago| Platform: Shine logo

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Skills Required

customer service problem solving content moderation language proficiency analyzing skills

Work Mode

On-site

Job Type

Full Time

Job Description

Genpact is a global professional services and solutions firm with a workforce of over 125,000 employees spanning across 30+ countries. Driven by curiosity, agility, and a commitment to creating lasting value for clients, we serve leading enterprises worldwide, including the Fortune Global 500. Our purpose is the relentless pursuit of a world that works better for people through deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Process Associate, Content Moderation - Marathi. We are looking for individuals with a strong work ethic, the ability to work independently as well as part of a team, and possess self-starting and creative qualities in a fast-paced environment. Responsibilities: - Providing resolution to maintain quality standards - Reviewing content and resolving issues based on guidelines - Identifying trends, patterns, and escalating issues promptly - Offering insights to enhance user support - Maintaining a comprehensive understanding of processes and policies - Delivering excellent customer service to our clients Minimum Qualifications: Qualifications we seek in you: - Any Graduate (Post Graduation is an added advantage) - Freshers are eligible - Proficient in reading and writing in English & Marathi languages Preferred Qualifications: - Strong probing and analytical skills - Problem-solving abilities with a customer-centric approach - Ability to work flexible schedules, including weekend shifts Location: India-Hyderabad Schedule: Full-time Education Level: Bachelor's / Graduation / Equivalent Job Posting Date: Feb 28, 2025, 11:38:36 PM Unposting Date: Mar 31, 2025, 9:29:00 PM Master Skills List: Operations Job Category: Full Time,

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