Process Analyst Quote To Cash Provisioning & Entitlements

Salesforce

2 - 5 years

11 - 12 Lacs

Hyderabad

Posted:2 weeks ago

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Job Description

Responsibilities:

Understand end-to-end provisioning/entitlements process and upstream and down stream impacts
Perform provisioning/entitlement monitoring reports and triage steps for timely delivery of Salesforce functionality
Respond to process & policy questions and cases, escalating issues as needed
Make decisions and resolve issues using knowledge, skills, and judgment
Execute recurring data updates accurately and timely
Identify and implement process improvements for accuracy and consistency
Audit processes to identify defects
Document and maintain a repository of Quote to Cash business rules and process flows

Required Skills/Experience:

2 to 5 years of experience related to CPQ and Order Management Systems
User experience with Salesforce platform and Working knowledge of Lucidcharts
Working knowledge of Microsoft Office and or Google Workspace apps
Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues; ability to think quickly
Ability to excel in a fast-paced environment, managing deadlines and delivering accuracy where adaptability is imperative
Ability to understand broader business and financial issues, juggle multiple projects and tasks, and to work with deadlines and in a fast paced environment
Strong attention to detail
Team-oriented
Demonstrate initiative and proactivity
Independent thinking with consideration of cross-functional and downstream impacts.

Skills Required

order management sales operations process analyst business rules operations monitoring downstream crm auditing salesforce

Work Mode

Work from Office

Job Type

Full Time

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