Printer Management

As a Print Management L1 professional, your role will involve managing and supporting the printing infrastructure of the organization. You will be responsible for maintaining print servers, troubleshooting printing issues, and ensuring the smooth functioning of printers, copiers, and multifunction devices. Key Responsibilities: - Monitor, manage, and maintain printers, copiers, and MFDs. - Configure and manage print servers & queues. - Troubleshoot and resolve end-user printing issues. - Track and manage consumables such as toner and paper. - Coordinate with vendors for service & supplies. - Implement and enforce print policies. - Maintain documentation of devices & service records. - Assist in new device setup & deployment. - Provide user training & support. - Generate usage and cost reports for management. - Configure scanners & prepare ad-hoc reports. Qualifications Required: - Diploma/Bachelors in IT, Computer Science, or related field (preferred). - 1.5 - 2.5 years of experience in IT support/print management. - Knowledge of print servers, drivers, and network printing. - Familiarity with major printer brands like HP, Canon, Xerox, etc. - Strong troubleshooting, communication, and teamwork skills.,