Principle consultant-siebel-CRM

Job Description

Systechcorp Inc is looking for Principle consultant- siebel- CRM to join our dynamic team and embark on a rewarding career journey. 1. Customer Relationship Management : Sales Automation : Siebel CRM enables sales teams to manage leads, opportunities, and sales pipelines efficiently. Marketing Automation : It facilitates marketing campaigns, lead management, and customer segmentation. Service and Support : Siebel CRM helps in managing customer service, support cases, and issue resolution. 2. Features and Capabilities : 360- Degree Customer View : A comprehensive view of customer interactions, history, and preferences. Workflow Automation : Streamlining business processes and workflows to increase efficiency. Analytics and Reporting : Providing insights through reporting and analytics to aid decision- making. Integration Capabilities : Integrating with other enterprise systems to ensure data consistency. 3. Customization and Configuration : Siebel CRM allows for extensive customization to tailor the software to specific business needs. Configurable workflows, user interfaces, and data models facilitate adapting to unique requirements. 4. Deployment Options : On- Premises : Traditional deployment where the software is hosted on company servers. Cloud- Based : Some versions of Siebel CRM offer cloud- based deployment for scalability and flexibility. 5. Siebel CRM Evolution : Siebel CRM has evolved over the years, integrating AI, mobile capabilities, and improved user interfaces to stay competitive in the CRM market. 6. Advantages : Robustness : Known for its robustness and scalability, suitable for large enterprises. Comprehensive Solutions : Offers comprehensive solutions for sales, marketing, and customer service needs. Integration Capabilities : Strong integration capabilities with other enterprise systems. 7. Challenges : Complexity : Customization and maintenance can be complex, requiring skilled resources. Cost : Implementation and licensing costs might be relatively high compared to other CRM solutions. 8. Siebel CRM Future : Oracle, the owner of Siebel CRM, continues to invest in the product, adding new features and functionalities.