Principal Solutions Architect

As a Principal Solutions Architect at Berkshire Grey, you will play a crucial role in leading the design of intelligent automation systems that optimize customer operations. Your focus will be on analyzing complex data and processes to ensure the performance and scalability of solutions, collaborating with customers and internal teams throughout the presales cycle. Your success in this position will hinge on your strong technical problem-solving skills, effective project management, and the ability to clearly communicate complex concepts to both internal and external stakeholders. **Key Responsibilities:** - **Pre-Sales Customer Interaction** - Analyze customer data, conduct engineering analyses, and propose solutions for specific customer applications. - Collaborate with customers to analyze and manage requirements to deliver meaningful business value. - Compose in-depth technical response documents and provide customer presentations to support the sales process. - Identify new application areas with Sales and Marketing and create compelling messaging and demonstrations. - Ensure accurate solution development and deployment in the post-sales phase by working with Program Engineers. - **Prototype Development** - Analyze customer requirements, define and propose Proof-of-Concept, manage POC development activities, and transition systems to engineering & operations. - Recommend ways to apply new technologies and solutions that maximize their value to customers and Berkshire Grey. - Assess the feasibility of POC/development ideas and collaborate with the engineering team on design limitations and opportunities. - Define POC solution architecture, technical requirements, and technical risk mitigation plans. - **Solution Application Strategy** - Identify new solution/product opportunities or new applications of existing products through customer contact and market knowledge. - Collaborate with Product Management on solution feature prioritization and commercialization strategy. - Work on enhancement requests, gather business requirements, and collaborate with Product Management on functional design documents. - Contribute to the continual improvement of best practices, tools, and techniques for more effective product usage. **Qualifications Required:** - BS degree in industrial engineering, operations, or related field. - Excellent data analysis skills, especially in Tableau. - Strong business acumen. - Proficiency in MS Excel, MS Project, and technical drawings (AutoCAD, Solidworks, etc). - Comfortable working with mechanical systems and developing models to solve complex problems. - Understanding the use of operational and financial metrics to drive business decisions. - Ability to interface successfully and professionally with customers. - Effective communication with both engineering and operational teams. - Thrive in a fast-paced, high-energy environment. - Experience in designing or working with traditional warehousing automation systems. - Willingness to travel up to 25% of the time. At Berkshire Grey, you will have the opportunity to work with cutting-edge AI-powered robotic solutions that are revolutionizing the supply chain and logistics industry. You will be part of a culture of innovation and collaboration, with a strong commitment to professional development and growth. Additionally, competitive compensation and a comprehensive benefits package await you in this exciting role.,