You are a detail-oriented and technically capable Spare Parts Administrator supporting industrial automation and fulfillment operations. Your responsibilities include developing spare parts packages, coordinating with internal teams, and ensuring accurate parts tracking, costing, and delivery. You must have a basic understanding of industrial equipment and strong Excel and business systems skills to excel in this critical role. Your key responsibilities will involve developing spare parts kits based on equipment configurations, maintaining spare parts pricing and availability documentation, defining bill of materials (BOMs) for spare parts, generating customer-facing quotes, and processing warranty claims. You will also support inventory accuracy, update parts databases, and communicate with internal teams and customers regarding parts specifications and availability. To succeed in this role, you must have a basic technical understanding of sensors, motors, actuators, and mechanical assemblies, along with proficiency in Microsoft Excel. Strong organizational and communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment are essential. You should be willing to travel as needed and meet the physical requirements of the role. An Associates degree in a technical field is required, while a Bachelors degree is preferred. Equivalent work experience may be considered in place of formal education. Preferred qualifications include experience with ERP systems, PLM tools, project tracking tools, developing customer-facing spare parts packages, and working in fulfillment or logistics environments. Working at Berkshire Grey offers you the opportunity to work with cutting-edge AI-powered robotic solutions, a culture of innovation and collaboration, and competitive compensation with a comprehensive benefits package. Please note that this role is not eligible for visa sponsorship.,
As a Spare Parts Administrator at our company, you will play a crucial role in supporting industrial automation and fulfillment operations. Your attention to detail and technical capabilities will be essential in fulfilling responsibilities such as developing spare parts packages, coordinating with internal teams, and ensuring accurate parts tracking, costing, and delivery. Key Responsibilities: - Develop spare parts kits based on equipment configurations - Maintain spare parts pricing and availability documentation - Define bill of materials (BOMs) for spare parts - Generate customer-facing quotes - Process warranty claims - Support inventory accuracy - Update parts databases - Communicate with internal teams and customers regarding parts specifications and availability To excel in this role, you should have a basic technical understanding of sensors, motors, actuators, and mechanical assemblies. Proficiency in Microsoft Excel is crucial, along with strong organizational and communication skills. Attention to detail and the ability to manage multiple priorities in a fast-paced environment are essential qualities for success. Willingness to travel as needed and meet the physical requirements of the role are also expected. Qualifications Required: - An Associates degree in a technical field is required, while a Bachelors degree is preferred - Equivalent work experience may be considered in place of formal education - Preferred qualifications include experience with ERP systems, PLM tools, project tracking tools, developing customer-facing spare parts packages, and working in fulfillment or logistics environments Working at Berkshire Grey offers you the opportunity to work with cutting-edge AI-powered robotic solutions, a culture of innovation and collaboration, and competitive compensation with a comprehensive benefits package. Please note that this role is not eligible for visa sponsorship.,
As a Principal Solutions Architect at Berkshire Grey, you will play a crucial role in leading the design of intelligent automation systems that optimize customer operations. Your focus will be on analyzing complex data and processes to ensure the performance and scalability of solutions, collaborating with customers and internal teams throughout the presales cycle. Your success in this position will hinge on your strong technical problem-solving skills, effective project management, and the ability to clearly communicate complex concepts to both internal and external stakeholders. **Key Responsibilities:** - **Pre-Sales Customer Interaction** - Analyze customer data, conduct engineering analyses, and propose solutions for specific customer applications. - Collaborate with customers to analyze and manage requirements to deliver meaningful business value. - Compose in-depth technical response documents and provide customer presentations to support the sales process. - Identify new application areas with Sales and Marketing and create compelling messaging and demonstrations. - Ensure accurate solution development and deployment in the post-sales phase by working with Program Engineers. - **Prototype Development** - Analyze customer requirements, define and propose Proof-of-Concept, manage POC development activities, and transition systems to engineering & operations. - Recommend ways to apply new technologies and solutions that maximize their value to customers and Berkshire Grey. - Assess the feasibility of POC/development ideas and collaborate with the engineering team on design limitations and opportunities. - Define POC solution architecture, technical requirements, and technical risk mitigation plans. - **Solution Application Strategy** - Identify new solution/product opportunities or new applications of existing products through customer contact and market knowledge. - Collaborate with Product Management on solution feature prioritization and commercialization strategy. - Work on enhancement requests, gather business requirements, and collaborate with Product Management on functional design documents. - Contribute to the continual improvement of best practices, tools, and techniques for more effective product usage. **Qualifications Required:** - BS degree in industrial engineering, operations, or related field. - Excellent data analysis skills, especially in Tableau. - Strong business acumen. - Proficiency in MS Excel, MS Project, and technical drawings (AutoCAD, Solidworks, etc). - Comfortable working with mechanical systems and developing models to solve complex problems. - Understanding the use of operational and financial metrics to drive business decisions. - Ability to interface successfully and professionally with customers. - Effective communication with both engineering and operational teams. - Thrive in a fast-paced, high-energy environment. - Experience in designing or working with traditional warehousing automation systems. - Willingness to travel up to 25% of the time. At Berkshire Grey, you will have the opportunity to work with cutting-edge AI-powered robotic solutions that are revolutionizing the supply chain and logistics industry. You will be part of a culture of innovation and collaboration, with a strong commitment to professional development and growth. Additionally, competitive compensation and a comprehensive benefits package await you in this exciting role.,
As a Principal Solutions Architect at Berkshire Grey, you will be a key member of the Solutions Design Team, responsible for leading the design of intelligent automation systems that optimize customer operations using our cutting-edge technology. Your role will involve analyzing complex data and processes to ensure the performance and scalability of our solutions, collaborating with customers and internal teams during the presales cycle. Success in this position necessitates strong technical problem-solving skills, effective project management, and the ability to communicate complex concepts clearly to both internal and external stakeholders. Location: - Bedford, MA office or Remote. Key Responsibilities: - Pre-Sales Customer Interaction: - Analyze customer data, conduct engineering analyses, and propose solutions for specific customer applications. - Collaborate with customers to analyze and manage requirements to deliver meaningful business value. - Compose in-depth technical response documents and provide customer presentations to support the sales process. - Identify new application areas in collaboration with Sales and create compelling messaging and demonstrations with Marketing to attract new customers/prospects. - Ensure accurate solution development and deployment in the post-sales phase by working with Program Engineers. - Prototype Development: - Analyze customer requirements, define and propose Proof-of-Concept, manage POC development activities, and transition systems to engineering & operations. - Recommend ways to apply new technologies and solutions to maximize their value for customers and Berkshire Grey. - Define POC solution architecture, technical requirements, and technical risk mitigation plans. - Solution Application Strategy: - Identify new solution/product opportunities or new applications of existing products through customer contact and market knowledge. - Collaborate with Product Management on solution feature prioritization and commercialization strategy. - Work on enhancement requests, gather business requirements, and collaborate with Product Management on functional design documents. - Contribute to the continual improvement of best practices, tools, and techniques for more effective product usage. Qualifications Required: - BS degree in industrial engineering, operations, or related field. - Excellent data analysis skills, particularly in Tableau. - Strong business acumen. - Proficiency in MS Excel, MS Project, and technical drawings (AutoCAD, Solidworks, etc). - Comfortable working with mechanical systems and developing models to solve complex problems. - Understanding the use of operational and financial metrics to drive business decisions. - Ability to interface professionally with customers and effectively communicate with engineering and operational teams. - Performance-driven mindset suitable for a fast-paced, high-energy environment. - Experience in designing or working with traditional warehousing automation systems. Why Berkshire Grey - Opportunity to work with cutting-edge AI-powered robotic solutions transforming the supply chain and logistics industry. - Culture of innovation, collaboration, and commitment to professional development and growth. - Competitive compensation and comprehensive benefits package.,