Principal Software Engineer

7 - 12 years

16 - 20 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are seeking a highly motivated and detail-oriented Engineer to join our Customer Experience Quality Validation team. In this role, you will play a crucial part in ensuring the quality and reliability of Product Suite . You will be responsible for designing, developing, automating and executing test plans to validate functionality, usability, performance, and accessibility, ultimately contributing to a seamless and positive customer experience. You will collaborate closely with product managers, developers, architects, and other stakeholders to deliver high-quality releases with customer 0 defect focus.
Responsibilities: Test Planning and Design: o Develop comprehensive test plans, test cases, and test scripts based on product features for end to end integration testing at suite level. o Define test data requirements and create test data sets. o Identify and prioritize test scenarios based on risk and impact. o Contribute to the development of test strategies, methodologies and automation, Test Execution and Analysis: o Execute manual and automated test cases to verify functionality, usability, and accessibility with end user prospective. o Test product with end user workflows, data to ensure customer 0 defect quality level. o Document and track defects using bug tracking systems (e.g., Jira). o Analyze test results and provide detailed reports on findings. o Perform exploratory testing to identify unexpected issues.Plan and implement innovative ideas to reduce manual efforts and use AI wherever possible. Automation: o Develop, maintain and execute automated test scripts using Selenium, Appium, Rest Assured using Java to identify the defects, regression issues. o Improve test automation coverage and efficiency at suite level covering integration and end to end scenarios. Collaboration and Communication: o Collaborate with product managers, developers, and designers to understand requirements and provide feedback. o Communicate test results and defect information effectively to stakeholders. o Work with customer support teams to understand and reproduce customer-reported issues. Customer Focus: o Advocate for the customer and ensure that all testing efforts are aligned with delivering a positive customer experience. o Analyze customer feedback and identify areas for improvement. o Understand customer workflows and fine tune tests scenarios, data for effective testing suite Qualifications Bachelors degree in computer science, Software Engineering. 7+ years of proven experience as a Test Engineer, preferably in a customer experience-focused environment. Working experience with java. Experience with AI agents in testing domain and an AI first mindset. Strong understanding of software testing methodologies and best practices. Experience with test planning, test case design, and test execution. Experience with test automation tools and frameworks (e.g., Selenium, Appium, Rest Assured, cucumber) using Java Familiarity with CI/CD pipelines , maven , Gradle, git. Nice to understand Docker containers, groovy scripting. Strong analytical and problem-solving, troubleshooting skills. Excellent communication and collaboration skills. Experience with testing mobile applications and web-based applications. Experience with API testing, UI testing in SAAS enterprise product. Experience in troubleshooting the issues based on logs, database queries, etc. Preferred Qualifications: Experience with cloud-based testing platforms. Knowledge of customer experience metrics and analytics.

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