Principal Software Engineer

Roles & Responsibilities

• Collaborate with

  business stakeholders

  to define and optimize

  end-to-end Commercial Marketing operations processes

  , translating business requirements into

  clear, actionable technical specifications

• Define and communicate a

  product vision

  encompassing both

  technical features (AI/ML, cloud architecture)

  and

  user enablement features

  , aligning with

  business objectives

  and multiple cross-functional stakeholder groups
• Partner with

  Commercial Marketing teams

  ,

  Product Owners

  ,

  developers

  , and

  Service Owners

  to:
• Design and implement product features
• Ensure delivery against commitments
• Facilitate communication and act as a

  point of escalation

  where needed
• Develop and maintain a

  strategic roadmap

  for Commercial Marketing applications to ensure continuous alignment with evolving business needs
• Leverage

  AI/ML

  and

  cloud-native technologies

  to address marketing automation, personalization, and data-driven decision-making needs
• Oversee the

  software development lifecycle

  within a

  Scaled Agile Framework (SAFe)

  environment
• Develop talent and foster a high-performing team culture through

  servant leadership

  ,

  diversity

  , and

  delegation best practices

• Collaborate with

  global teams

  across regions, including the

  United States

  and

  other international locations

• Communicate

  key performance indicators

  , provide

  analytical insights

  , and support the identification of

  unmet needs

• Ensure alignment with

  compliance

  ,

  regulatory standards

  , and

  IS governance frameworks

Basic Qualifications

• Master's degree

  with

  810 years

  of experience in Business, IT, Engineering, or related field

• Bachelor's degree

  with

  1014 years

  of experience

• Diploma

  with

  1418 years

  of experience
• Proven track record in:
• Leading

  Salesforce.com platform

  implementations
• Managing the

  end-to-end software lifecycle

• Gathering and translating

  business requirements

  into scalable technology solutions
• Authoring

  user stories

  ,

  acceptance criteria

  , and managing epics/features in

  Agile tools

  (e.g., JIRA)
• Experience in managing

  cross-functional teams

  and driving

  innovation initiatives

• Knowledge of

  data security best practices

  , both at rest and in transit
• Demonstrated success in

  mentoring product analysts and developers

  , and building

  high-trust relationships

Preferred Qualifications

• Hands-on experience with

  Salesforce Health Cloud

  and

  Life Sciences Cloud

• Familiarity with integration platforms like

  Mulesoft

• Deep experience in

  Scaled Agile Framework (SAFe)

  and agile delivery
• Strong analytical, decision-making, and strategic planning capabilities
• Exposure to

  IS governance

  ,

  stakeholder management

  , and

  compliance processes

• Broad working knowledge of multiple

  Information Systems domains

Professional Certifications (Preferred)

• Salesforce Marketing Cloud Consultant

• Salesforce.com Administrator

• SAFe for Teams Certification