Principal Infrastr Eng

Job Summary:

Formal training or certification on ServiceNow platform concepts and proficient applied experience. Demonstrated expertise in at least two ServiceNow Modules (ITSM, ITOM, SecOps, GRC, etc..).Has knowledge on the automation/orchestration functionalities of ServiceNow. Strong analysis, problem-solving, and decision-making skills, can debug issues and find new ways of proactive monitoring to ensure platform stability. Ability to mentor junior developers, fostering a collaborative and innovative team environment. Strong communication skills should be able to clarify requirements with stakeholders and well as work collaboratively with the team.

Years of experience needed -5-9 year.

• Qualification:BE Computer science or MCA or MSc Computer science.

Technical Skills:

• Service now development and implementation experience on ITSM or ITOM or SecOps or GRC modules.
• Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists
• Experience on creation and customization of complex workflows and custom workflow activities
• Experience in development of custom modules/Application.
• Hands on in Glide and Jelly Scripting, Java Script, HTML, XML, AJAX, JSON, CSS
• Webservices, SOAP, email, and other integration
• Experience working with Performance Analytics, email notifications, inbound actions, reports, gauges, and home pages
• knowledge on AngularJS, Bootstrap and service mapping will be added advantage
• Expertise on API integrations with other systems
• Expertise on flow designer
• Exposure to instance upgrade
• Ability to execute test plans, create test cases test data and contribute to appropriate software (including programming languages) development life cycle methodology and application of specialized business and technical knowledge.
• Resolve technical issues of projects and explore alternate designs.
• Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project.
• Effectively collaborates and communicates with the stakeholders and ensure client satisfaction

Certifications Needed:

• CSA and CIS(ITSM)/CAD
• ITIL V4