Principal Enterprise Architect

7 - 11 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Principal Enterprise Architect at Mastercard's Global Customer Delivery & Care (GCD&C) CX Technology organization, you will be responsible for leading the architecture of strategic initiatives within CX Technology. Your role involves designing scalable and reliable customer engagement platforms, collaborating with various teams, and ensuring architectural integrity and business alignment. Key Responsibilities: - Lead high-level architecture efforts for strategic CX Technology programs, defining the solution context, dependencies, and interactions across systems. - Partner with Solution Architects to architect and design complex, scalable solutions for customer interactions. - Guide and mentor engineering teams, providing architectural oversight and ensuring adherence to security and engineering standards. - Collaborate with product owners and business stakeholders to understand requirements and translate them into technical strategies. - Conduct architecture reviews and maintain up-to-date end-to-end interaction flow documentation. - Simplify and modernize existing architectures to enhance scalability, performance, and operational efficiency. - Champion engineering excellence through design contributions and collaborative leadership. Qualifications: - 7+ years of hands-on architecture experience in designing web-based enterprise applications. - Proven track record of engineering leadership in delivering technology solutions. - Strong organizational, interpersonal, and influencing skills with a collaborative mindset. - Experience using customer and usability feedback to drive continuous improvements in products and platforms. Additional Details: Mastercard emphasizes the importance of information security. As an employee, you are expected to abide by security policies, maintain confidentiality and integrity of accessed information, report any security violations, and complete mandatory security trainings regularly.,

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