Principal Engineer

Organization Background:

The Service Integration Reporting and Analytics team supports reporting needs for the Virtual Application Delivery and Electronic Health Record teams - teams which enable our caregivers, patients, physicians, and Community Technology partners to achieve our mission.

What will you be responsible for

• Define and maintain the architecture for digital workplace solutions, ensuring alignment with organizational strategy, enterprise architecture standards, and user experience principles.
• Partner with cross-functional teams, including Service Integration, Infrastructure, Cybersecurity, and Data & Analytics, to design scalable and secure workplace technology solutions.
• Evaluate new and emerging technologies to drive innovation in productivity, collaboration, and automation tools (e.g., Microsoft 365, Teams, Viva, Power Platform).
• Lead architectural governance processes for digital workplace projects, ensuring consistency, compliance, and technical feasibility.
• Create solution design documents, architecture diagrams, and roadmaps for current and future state environments.
• Provide expert-level guidance and mentoring to engineering teams implementing workplace technologies.
• Review solution implementation and delivery quality, ensuring adherence to best practices and organizational standards.
• Translate business and caregiver experience requirements into actionable, technically sound designs.

What would your day look like

Solution Architecture & Design

• Assess business challenges and translate them into technical architecture using cloud-based and on-premises tools (e.g., Microsoft 365, Azure AD, SharePoint Online, Power Platform).
• Define integration patterns for various tools and platforms (e.g., API, data syncs, automation flows) within the digital workplace.
• Collaborate with security and compliance teams to ensure architectural decisions meet regulatory and policy requirements.
• Design user-centric solutions focusing on simplicity, accessibility, and measurable value.

Technology Leadership

• Evaluate and pilot modern digital workplace solutions (e.g., Copilot for Microsoft 365, AI assistants, employee experience platforms).
• Lead or contribute to Proof of Concepts (PoCs) to validate proposed solutions.
• Act as a subject matter expert for modern workplace architecture in enterprise-level discussions.

Governance & Standards

• Establish architectural patterns and reusable components to accelerate solution development
• Create documentation standards, design templates, and architectural principles.
• • Review and approve technical documentation and diagrams submitted by engineering or support teams.

  Collaboration & Agile Delivery

  • Engage with product owners and stakeholders to understand evolving digital workplace needs.
  • Participate in Agile ceremonies (stand-ups, sprint planning, reviews) to align architecture efforts with delivery teams.
  • Use Azure DevOps or similar tools to manage and track architecture work items and epics.
  • Support the development of epics, features, and user stories from an architectural perspective.

  Who are we looking for

  • Proven architecture and solution design experience in

    Microsoft 365 ecosystems

    , including Exchange Online, SharePoint Online, Microsoft Teams, OneDrive, Intune, and Viva Suite.
  • Strong understanding of

    identity and access management

    (e.g., Azure Active Directory), including conditional access, authentication protocols, and role based access control

  Solution Design:

  • Ability to analyze business needs and translate them into scalable, reusable, and secure technical solutions
  • Expertise in selecting and recommending tools or services to meet business and technical requirements
  • Security & Compliance Awareness:

  Understanding of modern workplace security s

  Stakeholder Management:

  • Ability to work across business, technical, security, and support teams
  • Translate technical decisions and roadmaps into business impact/value

  Mentorship & Guidance:

  • Lead technical reviews and guide engineers and analysts toward best practices
  • Create reference architectures, templates, and reusable patterns

  Agile Delivery:

  • Experience working in Agile/Scrum teams
  • Use of Azure DevOps or similar tools to manage architectural work, epics, and user stories

  Bachelor's degree in Computer Science, Information Systems, or equivalent experience