Principal Engineer - IT Product Support

Oliver Wyman

5 - 10 years

15 - 19 Lacs

gurugram

Posted:1 day ago| Platform:

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Skills Required

gis test scripts process improvement consulting billing gap analysis oracle financials ifrs middleware product support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Act as Subject Matter Expert on Oracle EBS (SME) Financials (GL, AP, AR, FA, CM, SLA) and Revenue Management and Billing (ORMB) modules
Possess hands-on experience with Oracle E-Business Suite Release 12, with strong knowledge of Revenue Management and Billing (ORMB) functionalities, configuration, and testing. A solid understanding of the ORMB data model is essential.
Configure Oracle EBS Modules (GL, AP, AR, FA, CM) and Oracle RMB (Billing, Contracts, Pricing, Rating, Invoicing) as per business needs
Participate in Oracle EBS to Cloud migration or upgrade initiatives (Preferred)
Drive issue resolution and root cause analysis across P2P and O2C business cycles
Diagnoses and resolves complex application issues, working with clients (primarily internal, occasionally external), other IT departments and suppliers as appropriate.
Works autonomously to recreate problems and identify necessary fixes using a variety of software tools and resources.
Manage multiple priorities in a fast-paced environment, providing Tier-3 functional support when required
Flexibility in supporting production, upgrades, changes, and user support via on-call rotation
Supporting key business processes/activities including Month end and Year end support activities to Business users.
Partners with business and technology managers elicit, analyze, translate, and document business requirements into technical requirements.
Proficient in writing Functional Design Documents
Experience in mapping business requirements, gap analysis and preparation of Functional/Technical Design documents
Effectively resolve problems and roadblocks as they occur, consistently following through on details while driving innovation as well as issue resolution and anticipate and prevents problems before they occur.
Ensure data integrity and reconciliation between upstream and downstream systems
Utilizing past experience to implement innovative approaches to help improve business processes and system performance
Manage multiple tasks simultaneously, prioritize workload effectively, and thrive in a dynamic environment

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