Posted:1 week ago|
Platform:
On-site
Full Time
Be a senior member in the client success team and independently handle clients (worldwide retailers and brands) with the help of multiple project teams to drive client success
Own overall client engagement through frequent interactions with CXO's and by showcasing the value delivered by our product
Understand specific requirements or the current processes of a client and work towards delivering/improvising them with the help of our product and analytics team
Mentor a team of consultants & business analysts working alongside you on multiple projects to deliver the best results for our clients and team as well
Generate market Intelligence related to merchandising by keeping track of the newer developments in the industry world wide, assessing our competitors products and feedback on existing products in the market
Hire talent that will compliment the existing team and deliver the best results
Support the business development team in their efforts of bringing in new clients by participating in pre sales phases
Work with the technology team by participating in solutioning of new product features along with resolving any escalations from the client related to the product/delivery
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