Principal Consultant / Engagement Manager - Healthcare

Its fun to work in a company where people truly BELIEVE in what they are doing!

Were committed to bringing passion and customer focus to the business.

About Fractal

Fractal Analytics is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is one who empowers imagination with intelligence. And that it will be such Fractalites that will continue to build the company for the next 100 years.

Role Overview

As a Principal in HLS at Fractal Analytics, you will play a pivotal role in fostering and expanding our client relationships within the Health and Life Sciences (HLS) sector, executing large Enterprise Business Application development-based Programs at various Fortune 100 clients. This includes strategic preparation, planning, relationship management, people leadership, project management, risk management, technical solution design, data discovery, business discovery, steer-co cadence, leading the coordination with our solutions teams to achieve revenue and margin targets.

The roles and responsibilities include the following:

Business Consulting and Delivery Management

• Build and maintain strong relationships with key client stakeholders across various geographies, domains, and business units, effectively managing expectations and ensuring alignment with project goals.
• Build in-depth knowledge of client business priorities, challenges, and initiatives, translating these into actionable opportunities and solutions using Fractal s offerings.
• Bring clarity to chaos, problem frame, white-board in an agile manner in person with key stakeholders to drive client value. Collaborate with a diverse group of client stakeholders to align project vision, Develop and refine the vision for a next-generation analytics/data engineering/AI/GenAI/Agentic AI products and platforms

• Lead end-to-end management of key programs including selling, business consulting, project management, technical solution delivery, to achieve annual revenue targets of $10M+ while maintaining high client satisfaction (NPS > 70), delivery quality, robustness of solutions, timelines
• Manage account/program utilization and margins, handle client escalations, and represent the full Fractal portfolio, demonstrating expertise in AI, Engineering & Design, Behavioural sciences, and healthcare and pharmaceutical analytics solutions.
• Define standard metrics and KPIs for clients and establish processes to measure them. This role will be responsible for the quality of delivery for the engagements as measured by relationship specific measures as well as Net Promoter Score (NPS).
• Build a highly engaged team and manage their careers, by inspiring colleagues, creating opportunities, building individuals capability and creating followership. Provide leadership and guidance to project teams, fostering a collaborative and high-performance culture, and ensuring the development and growth of team members.
• Stay abreast of industry trends, emerging technologies, and best practices in analytics, data engineering and consulting, and contribute to thought leadership initiatives within the organization.

Operations and P&L Management

• Collaborate with the Account leader to maintain P&L of the account, ensuring revenue targets, project margins and client satisfaction measured through NPS are successfully met
• Ensure timely and appropriate staffing for new engagements plan hiring and staffing decisions
• Overall ensure operational and financial discipline of client accounts are in line with organization principles

Business Development

• Assist the account sales and consulting teams and coordinate with internal capability teams in pursuing ongoing leads / RFPs from solutioning standpoint.

Qualification & Experience

• 12-18 years of experience in analytics delivery and business consulting with at least 6+ years of leadership experience
• Master s degree or higher in Data Science, Computer Science, Statistics, or a related field, Engineering, Math, Business Administration
• Experience in design and review of new solution concepts and leading the delivery of high-impact analytics solutions and programs for global clients.
• Must have excellent project/program management skills and have experience managing multiple work streams and projects at one time
• Have business acumen to manage revenues profitably and meet financial goals consistently. Able to quantify business value for clients and create win-win commercial propositions.
• Excellent leadership and communication skills (Oral and written), with the ability to inspire and influence cross-functional teams and drive consensus.
• Self-driven with a strong desire for rapid career growth, aligning with Fractals core values: Client First, Extreme Accountability, Humble, Hungry, and Smart.
• Willingness to travel occasionally for client engagements (when feasible).

If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!