Presales Executive

OBJECTIVE

1.BASIC ROLE INFORMATION:

Function / Department / Vertical: Sales

Accountable to (Position) : Team Lead - Real Estate Consulting

Years of Experience: 0 - 3 years

Educational Qualifications: Graduate/Post Graduate

Management Level: Analyst

2. RESPONSIBILITIES & TASKS:

Handle inbound and outbound calls, qualify leads, and generate appointments for the sales team.

Engage with potential clients to understand their property requirements, budget, and preferences.

Provide project details, features, pricing, and location advantages to prospects through calls, WhatsApp, and emails.

Maintain follow-up communication with clients to nurture leads until site visits or sales closure.

Coordinate with the sales team to schedule and confirm site visits.

Support sales managers during promotions, events, and exhibitions.

Manage and update the CRM system with all lead interactions, status updates, and follow-ups.

Assist in pre-sales campaigns, digital marketing lead management, and database management.

Ensure timely responses to customer queries and deliver high-quality customer service

2.CORE SKILLS & EXPERIENCE REQUIREMENTS

Excellent communication and interpersonal skills (English, Hindi, and local language preferred).

Strong telephone etiquette and persuasive conversation skills.

Ability to understand client needs and match them with suitable property options.

Basic knowledge of CRM tools, Excel, and lead tracking.

Proactive, target-oriented, and self-motivated

Prior experience in real estate pre-sales or telesales will be an added advantage.

3.PERSONAL CHARACTERISTICS

Go-getter, self-driven and highly ambitious

Team player

Strong interpersonal skills

Result oriented

High levels of passion and ownership