Pre-Sales

Position Title: Pre-Sales Coordinator

Department: Sales & Marketing

Reports To: Sales Head / Business Development Manager

Location: Bodakdev Ahmedabad

Industry: Solar Inverter / Renewable Energy Manufacturing

Key Responsibilities

· Receive, log, and distribute new leads to the appropriate sales personnel.

· Follow up with potential customers and ensure timely qualification of leads.

· Maintain lead database and update CRM system regularly.

· Ensure all incoming inquiries are responded to within defined SLAs (e.g., <4 hours).

· Provide product and technical clarifications to customers and the sales team during the pre-sales stage.

· Work closely with the operations, logistics, and service departments to ensure correct information flow from sales to execution.

· Support handover documentation for confirmed orders.

· Ensure alignment between customer requirements and internal deliverables.

· Maintain consistent communication with customers for proposal updates, clarifications, and documentation requirements.

· Gather feedback on proposals and reasons for lost deals.

· Support marketing in collecting competitor data and market trends.

· Prepare daily/weekly MIS reports for management review (lead pipeline, proposal status, win-loss ratio, etc.).

· Update dashboards and CRM trackers with accurate information.

· Identify gaps in pre-sales processes and suggest improvements.

· Participate in product and sales training sessions.

· Maintain up-to-date knowledge of product features, technical specifications, and competitor offerings.

Qualification & Experience

• Education: Bachelor’s Degree in any stream, (MBA in Marketing / Operations preferred)
• Experience: 0-1 year in pre-sales, (freshers can apply)

you can share your CV [email protected], [email protected]

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person