Pre-Sales D365 F&O Supply Chain & Consultant

Position Overview:

Key Responsibilities:

Pre-Sales Support:

• Lead discovery sessions with potential clients to understand their supply chain needs and challenges.
• Develop and deliver tailored product demonstrations and presentations, focusing on D365 F&O Supply Chain Management modules.
• Design proof-of-concept solutions that address client-specific requirements.

Consultative Engagement:

• Work closely with sales teams to craft compelling proposals and value propositions for prospective clients.
• Act as a trusted advisor to clients, providing insights into industry best practices and how D365 F&O can optimise their operations.
• Participate in scoping workshops to define project goals, deliverables, and scope.

Solution Design:

• Collaborate with technical teams to define architecture and integration strategies.
• Provide input on customisations, configurations, and enhancements required to meet client needs.
• Ensure alignment between proposed solutions and client requirements while adhering to budget and time constraints.

Sales Enablement:

• Assist in creating sales collateral, including presentations, white papers, and case studies.
• Support the sales team in responding to RFPs, RFIs, and other client inquiries.
• Train internal teams on Dynamics 365 capabilities and supply chain solutions.

Market Insights:

• Stay updated on Microsoft D365 F&O updates, trends in supply chain management, and competitor offerings.
• Identify and communicate emerging client needs to influence product development and positioning.

Qualifications:

• Education & Experience:

• Bachelors degree in supply chain management, Business Administration, Information Technology, or a related field.
• 5+ years of experience in supply chain roles, with at least 2 years focused on D365 F&O pre-sales or implementation.

• Technical Expertise:

• Strong knowledge of D365 F&O Supply Chain Management modules, including inventory, warehouse, transportation, and production control.
• Familiarity with integration strategies and complementary Microsoft technologies (e.g., Power Platform, Azure).

• Skills:

• Exceptional presentation, communication, and interpersonal skills.
• Strong analytical and problem-solving capabilities.
• Ability to engage with both technical and non-technical stakeholders effectively.

• Certifications:

• Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate (preferred).

Soft Skills

• High degree of insight and analytical skill
• Team-oriented; willing to align work with team’s priorities and goals
• Able to influence, negotiate and build consensus
• Strong time management skills and multitasking abilities
• Skilled in organisational change
• Strong English language skills with clear and effective communication both verbal & written

Work Environment:

• Hybrid or remote depending on location, with occasional travel to client sites for presentations and workshops.
• Collaborative environment with a focus on innovation and customer success.

This role is ideal for a professional with a deep understanding of both supply chain processes and Dynamics 365 F&O, passionate about solving client challenges and driving business growth.