Pre-Sales / Calling Intern

About the company:-

About the Role

Key Responsibilities-

• Reach out to potential students via phone to provide detailed information about NST programs.


• Conduct follow-up calls to nurture leads and ensure conversions through personalized guidance.


• Qualify leads based on defined criteria and share insights with the counsellor or admissions team.


• Maintain accurate and updated records of all communications and lead statuses in CRM tools.


• Collaborate with the marketing and admissions teams to refine outreach and conversion strategies.


• Address student queries professionally, ensuring clear communication and timely resolution.


• Support in scripting FAQs, call templates, and communication workflows.


• Track and report daily and weekly calling metrics.

Requirements-

• Currently pursuing or recently completed a Bachelor s degree in any discipline.


• Excellent verbal and written communication skills in English and at least one local language.


• Comfortable making a high volume of calls and managing follow-ups efficiently.


• Proficient in Google Workspace, MS Excel, and familiar with CRM tools (preferred).


• Strong organizational and time-management skills with attention to detail.

Skills & Attributes-

• Strong interpersonal and persuasion skills with empathy and patience.


• Confident, proactive, and able to handle rejection gracefully.


• Data-driven and detail-oriented in tracking and reporting performance.


• Goal-oriented mindset with ownership of assigned leads and outcomes.


• Fast learner with a positive attitude, adaptable to dynamic environments.


• Team player with a professional and customer-first approach.

Benefits-

• Hands-on exposure to pre-sales, admissions, and customer engagement workflows.


• Opportunity to work closely with admissions, marketing, and operations teams.


• Learn CRM-based sales tracking and data-driven lead management.


• Certificate of Internship Completion.

About the company:-