Posted:1 day ago|
Platform:
Work from Office
Full Time
Roles and Responsibilities Provide language support to clients through phone calls, emails, or chats. Handle customer inquiries and resolve issues related to banking products and services. Process transactions, answer questions about account balances, interest rates, fees, etc. Escalate complex issues to senior team members when necessary. Maintain accurate records of all interactions with customers. Desired Candidate Profile C1 certified in Portuguese (Brazilian) language proficiency. 0-1 year of experience in a similar role or industry. Strong understanding of foreign languages (Portuguese) for effective communication with international clients. Ability to work flexible shifts including night shifts as required by the business needs.
Transcom
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