Portfolio Relationship Manager-SME-Sales

• Portfolio ManagementManage and grow the existing client portfolio by maintaining strong relationships and understanding client needs.Handle credit renewals, limit enhancements, and ensure timely documentation and compliance.Monitor portfolio health and ensure adherence to internal risk and credit guidelines.
• Client Acquisition Relationship OwnershipRefer and onboard New-To-Bank (NTB) accounts by identifying potential clients and presenting Kotak s value proposition.Act as the SPOC for all client interactions, ensuring seamless coordination across products and services.Build long-term relationships with clients to enhance engagement and retention.
• Cross-Selling Revenue GrowthIdentify opportunities to cross-sell Trade Fice, Forex, and Cash Management Services (CMS) solutions.Collaborate with internal product teams to deliver customized solutions that meet client requirements.Drive revenue growth through increased product penetration and wallet share.
• Portfolio Profitability HygieneEnsure profitability of the managed portfolio by optimizing pricing, product mix, and service delivery.Maintain portfolio hygiene by ensuring timely renewals, documentation, and compliance with credit norms.Track and manage delinquencies, if any, and take proactive steps to mitigate risks.
• Internal External Stakeholder ManagementLiaise with internal teams such as BIU, Product, Risk, and Leadership to ensure smooth service delivery.Represent client interests internally and ensure timely resolution of service issues.Maintain strong external relationships with clients, auditors, and other stakeholders.

Qualifications Experience

• Graduate (mandatory); MBA or Chartered Accountant (preferred)

• Prior experience in SME banking, corporate relationship management, or credit appraisal is desirable