Job Title: Senior Manager - Sales Experience: 12-15 years Job Overview: We are looking for an experienced Senior Manager - Sales to lead and drive revenue growth in Cloud Support, Development, and DevOps solutions. The ideal candidate will have a strong background in selling cloud services (AWS, Azure, Google Cloud), DevOps tools, and enterprise IT solutions. They will play a crucial role in managing high-value client relationships, building strategic partnerships, and driving sales excellence in a rapidly evolving tech landscape. Key Responsibilities: Sales Strategy & Leadership Develop and execute a sales strategy for cloud services, DevOps, and application development solutions. Lead, mentor, and manage a high-performing sales team to achieve revenue targets. Collaborate with pre-sales, technical, and marketing teams to create compelling value propositions for customers. Identify and drive opportunities for new customer acquisitions and market expansion. Client & Partner Engagement Build and maintain strong relationships with IT decision-makers, and DevOps leaders. Drive key enterprise deals, negotiate contracts, and ensure long-term customer satisfaction. Work closely with cloud service providers (AWS, Azure, GCP) and DevOps tool vendors to strengthen partnerships and co-sell opportunities. Market Analysis & Business Growth Analyze industry trends and competitive landscape to position our solutions effectively. Develop and execute go-to-market (GTM) strategies for cloud and DevOps offerings. Monitor sales KPIs, forecasts, and performance metrics to drive data-driven decision-making. Technical & Industry Expertise Stay updated on advancements in cloud computing, DevOps, and IT automation. Understand customer pain points related to cloud migration, CI/CD, Kubernetes, microservices, and IT support. Work with solution architects and engineers to align sales strategies with technical capabilities. Qualifications & Experience Bachelors degree in Business, Engineering, Computer Science, or a related field 12-15 years of experience in B2B sales, with at least 5+ years in cloud, DevOps, or enterprise IT solutions sales. Proven experience in selling AWS,Azure, GCP, Kubernetes, Terraform, CI/CD, and IT automation solutions. Strong understanding of DevOps workflows, cloud-native development, and managed cloud support services. Exceptional leadership, team management, and strategic planning skills. Excellent negotiation, presentation, and communication skills. Experience in managing large enterprise accounts and driving high-value deals.

L1 SUPPORT ENGINEER - CALL SUPPORT We are looking for a Voice Support Agent to provide first-line technical assistance to end-users. The ideal candidate will have strong troubleshooting skills, excellent communication abilities, and experience in resolving desktop-related issues over phone and remote support tools. Key Responsibilities: Provide technical support to Windows-based desktop and laptop users at an international level via phone, chat, and email Diagnose and resolve hardware, software, and network connectivity issues. Assist users with Windows OS troubleshooting, system performance issues, and application errors. Guide customers through remote troubleshooting steps to resolve technical issues. Support installation, configuration, and updates for Windows OS, Office 365, and other enterprise applications. Maintain detailed records of customer interactions and troubleshooting steps in a ticketing system. Collaborate with IT teams to escalate and resolve complex issues. Educate users on basic troubleshooting techniques and best practices. Ensure timely follow-ups and resolution of customer issues. Required Skills & Qualifications: Experience: 0-2 years of experience in IT support, desktop support, or a helpdesk environment. Technical Skills: Strong knowledge of Windows 10/11 OS troubleshooting. Familiarity with Active Directory, Group Policy, and user account management. Basic knowledge of network troubleshooting (IP configuration, DNS, VPN, Wi-Fi, LAN/WAN, etc.). Experience with remote support tools (e.g., AnyDesk, TeamViewer, Remote Desktop, SCCM, or similar). Understanding of Microsoft Office 365, Outlook troubleshooting, and email configurations. Knowledge of printers, scanners, and other peripheral device support. Soft Skills: Strong verbal and written communication skills. Excellent problem-solving and troubleshooting abilities. Ability to work independently and as part of a team. Customer-focused attitude with a commitment to providing excellent service.

SOCIAL MEDIA EXECUTIVE Job description Company Profile : Poornam Info Vision provides Outsourced Technical Support services, Server Management services, and Custom Software Development services to Web Hosting and allied industries. Were known in the market by our brand name Bobcares. Job brief We are looking for a talented Social Media Executive to administer our social media accounts. You will be responsible for creating original text, image and video content, managing posts and responding to followers. You will manage our company image in a cohesive way to achieve our marketing goals. As a Social media manager, we expect you to be up-to-date with the latest digital technologies and social media trends. You should have excellent communication skills and be able to express our companys views creatively. Ultimately, you should be able to handle our social media presence ensuring high levels of web traffic and customer engagement. Responsibilities Perform research on current benchmark trends and audience preferences Design and implement social media strategy to align with business goals Set specific objectives and report on ROI Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news) Monitor SEO and web traffic metrics Collaborate with other marketing team members, sales and customer relations to ensure brand consistency Communicate with followers, respond to queries in a timely manner and monitor customer reviews Oversee social media accounts design (e.g. Facebook timeline cover, profile pictures and blog layout) Suggest and implement new features to develop brand awareness, like promotions and competitions Stay up-to-date with current technologies and trends in social media, design tools and applications Requirements and skills Good to have Social Media Manager skills: Proven work experience as a Social media manager( 2-5 years) LInkedIn Marketing Organic Marketing Hands on experience in content management Excellent copywriting skills Ability to deliver creative content (text, image and video) Solid knowledge of SEO, keyword research and Google Analytics Knowledge of online marketing channels Excellent communication skills Analytical and multitasking skills

Job Summary We are seeking an experienced Senior Azure Architect or Senior Azure Devops to lead the design,implementation, and optimization of complex, enterprise-scale Azure solutions, with a strong focus on microservices architecture. This role will work closely with cross-functional teams to develop scalable, secure, and high-performance cloud-native applications and infrastructure on Azure. The Senior Azure Architect will be responsible for crafting architecture blueprints, leading Azure transformation projects, and ensuring alignment of Azure-based microservices with business objectives. Key Responsibilities Azure Architecture & Solution Design Design and architect end-to-end Azure solutions that incorporate microservices, serverless computing, and containerized workloads. Develop architecture blueprints, technical documentation, and integration frameworks that align with best practices in microservices. Drive the technical decision-making for complex Azure migration and modernization projects, ensuring seamless integration of microservices. Microservices Strategy & Implementation Define and implement a strategy for microservices architecture on Azure, using services like Azure Kubernetes Service (AKS), Azure Functions, and API Management. Collaborate with development teams to create microservices and design service-to-service communication, service discovery, and API gateways. Establish best practices for microservices architecture, including service isolation, scalability, observability, and security. Azure Infrastructure & Environment Management Oversee Azure infrastructure design, including networking, storage, and compute resources tailored for microservices workloads. Implement best practices for Azure governance, security, and high availability, ensuring scalability across microservices and Azure environments. Utilize Azure Monitor, Application Insights, and Log Analytics for proactive monitoring and troubleshooting in production environments. DevOps Integration & Automation Develop CI/CD pipelines and automate the deployment of microservices using Azure DevOps, ARM Templates, Terraform, and other IaC tools. Collaborate with DevOps teams to incorporate DevSecOps practices, ensuring security is integrated throughout the development pipeline. Optimize deployment strategies for microservices applications and support continuous delivery practices. Security & Compliance Ensure that all Azure-based microservices solutions adhere to security policies and regulatory standards (e.g., GDPR, HIPAA, SOC 2). Design identity management and access control using Azure Active Directory, RBAC, and other Azure security tools for secure access. Implement monitoring and alerting frameworks to detect and address security threats and vulnerabilities within microservices. Performance Optimization & Cost Management Analyze resource utilization across microservices and implement strategies for cost optimization. Collaborate with stakeholders to manage Azure costs, identifying and implementing opportunities for performance improvement and resource efficiency. Regularly audit and adjust configurations in Azure to maintain the performance of applications and services. Stakeholder Collaboration & Leadership Partner with cross-functional teams, including product, development, and security, to align Azure architecture and microservices with business needs. Provide mentorship and technical leadership to architects, engineers, and other stakeholders. Communicate technical concepts effectively to both technical and non-technical stakeholders. Qualifications Education: Bachelors degree in Computer Science, Information Technology, or a related field; a Masters degree is a plus. Experience: 5-8 years in cloud architecture, with deep expertise in Azure and a focus on microservices. Certifications: Relevant Microsoft Azure certifications, such as Azure Solutions Architect Expert, are highly preferred. Skills Required Extensive knowledge of Azure services (Compute, Storage, Networking, Security, and Identity) with a focus on microservices. Strong expertise in microservices architecture, containerization (Docker), and orchestration (Kubernetes, AKS). Proficiency in infrastructure as code (IaC) tools like Terraform, ARM Templates, or Bicep. Experience with Azure DevOps, including CI/CD pipeline design, artifact management, and automation practices. Strong understanding of cloud security, compliance standards, and identity management (Azure AD, RBAC). Familiarity with monitoring, logging, and observability for microservices using tools like Azure Monitor, Application Insights, Prometheus, and Grafana.

Key Responsibilities Client Engagement & Relationship Management Serving as the primary contact for key clients, ensuring satisfaction and loyalty. Develop a deep understanding of the client's business challenges and align them with our IT services and solutions. Conduct regular business reviews with clients to present performance metrics and identify new opportunities. Sales & Revenue Growth Identify and capitalize on upselling and cross-selling opportunities within existing accounts. Collaborate with the sales and technical teams to develop proposals and close high-value deals. Achieve quarterly and annual revenue targets while ensuring a high ROI for clients. Market Intelligence & Solution Alignment Stay updated on industry trends, competitor activities, and technological advancements. Actively contribute to the development of tailored IT solutions, including cloud services, cybersecurity, and enterprise applications. Collaboration with Internal Teams Work closely with the technical delivery, product development, and customer success teams to ensure seamless service delivery. Communicate client needs effectively to internal stakeholders to refine and enhance offerings. Strategic Planning Develop strategic account plans for key clients to ensure long-term success. Provide actionable insights to leadership based on client feedback and market trend

Job Title: Content Writer Job Summary: We are looking for a creative and detail-oriented Content Writer to join our dynamic team. The ideal candidate will have a passion for writing, a strong grasp of grammar, and the ability to produce compelling content across various platforms. You will play a key role in developing engaging articles, blog posts, website content, social media updates, and marketing materials that support our brands communication strategy. Key Responsibilities: Write, edit, and publish high-quality content for blogs, websites, articles, product descriptions, newsletters, and social media. Conduct thorough research on industry-related topics to ensure content accuracy and relevance. Collaborate with the marketing team to create content strategies aligned with business goals and audience needs. Optimize content for SEO to increase visibility and organic traffic. Proofread and edit content to maintain brand voice and meet quality standards. Manage content calendars to ensure timely delivery of all content. Stay updated on industry trends, best practices, and content innovations. Assist in developing marketing materials such as email campaigns and promotional content. Key Requirements: Experience: 2–5 years of content writing experience. Education: Bachelor’s or Master’s degree in English, Journalism, Communications, or a related field (preferred). Excellent writing, editing, and proofreading skills with strong attention to detail. Good research skills and the ability to synthesize complex information into clear and engaging content. Familiarity with content management systems like WordPress or similar platforms. Basic knowledge of SEO and keyword optimization is a plus. Strong time management skills with the ability to handle multiple projects and meet deadlines. Effective communication and collaboration skills to work with cross-functional teams. Experience in creating content for social media is a bonus.

Job Title: DevOps Engineer Location: Cochin Job Type: Full-Time Position Overview: We are looking for a skilled DevOps Engineer with deep expertise in Linux server management.. The ideal candidate will have experience in automating, building, and maintaining systems and applications, ensuring seamless integration between development and operations. This role requires strong knowledge in managing cloud infrastructure, container orchestration with Kubernetes, and optimizing system performance. Key Responsibilities: Linux Server Management: Configure, deploy, and maintain Linux-based servers (Ubuntu, CentOS, RHEL) across on-premises and cloud environments. Optimize system performance, scalability, and reliability of Linux infrastructure. Troubleshoot and resolve server and system issues quickly and efficiently. Kubernetes & Container Management: Deploy and manage containerized applications using Kubernetes for orchestration. Design, implement, and optimize Kubernetes clusters for high availability, scalability, and fault tolerance. Automate the deployment, scaling, and management of containers using Kubernetes, Helm, and related tools. Troubleshoot and optimize containerized applications running in Kubernetes clusters. Automation & Scripting: Develop and maintain automation scripts for server provisioning, configuration management, and application deployment using tools like Bash, Python, or Shell scripting. Implement and maintain infrastructure as code (IaC) using tools like Ansible, Terraform, or Puppet. Automate deployment pipelines and streamline continuous integration/continuous deployment (CI/CD) processes. Cloud Technologies: Manage, optimize, and scale cloud infrastructure on major platforms such as AWS, Azure, and Google Cloud, ensuring cost-effective and efficient resource utilization. Implement cloud-native solutions by leveraging cloud services such as EC2, S3, Lambda, RDS, and other platform-specific tools to improve the deployment and operation of applications. Optimize cloud resources for performance, scalability, and cost management by using cloud monitoring and auto-scaling features Ensure compliance with cloud security best practices, including managing user access and maintaining cloud resource security through tools like IAM (Identity and Access Management) and encryption. Troubleshoot cloud-related infrastructure and application issues, collaborating with cloud service providers and internal teams to resolve them efficiently. Lead cloud migration efforts, helping transition legacy applications to the cloud and re-architecting them for cloud environments. CI/CD Pipeline Management: Design, implement, and maintain CI/CD pipelines to automate the building, testing, and deployment of applications. Integrate version control systems (Git, GitHub, GitLab) with deployment pipelines. Ensure smooth and consistent deployments across various environments (development, staging, production). Implement security best practices within the CI/CD pipeline, including static code analysis, dependency scanning, and vulnerability assessments to identify and mitigate security risks early in the development lifecycle. Implement role-based access control (RBAC) and other security measures within the CI/CD pipeline to restrict unauthorized access to deployment environments. Monitoring & Performance Optimization: Implement monitoring and logging solutions (e.g., Prometheus, Grafana, ELK Stack) to track system health and performance. Identify and resolve performance bottlenecks, ensuring high availability and fault tolerance. Manage system backups and disaster recovery processes. Collaboration & Support: Work closely with development, QA, and IT teams to ensure smooth operations and resolve issues quickly. Provide technical support for troubleshooting issues across the development lifecycle and production systems. Maintain system documentation and knowledge sharing for best practices. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. Experience: 2-4 years of experience in DevOps engineering with strong Linux system administration experience. Technical Skills: Proficiency in Linux server management (Ubuntu, CentOS, RHEL). Knowledge of containerization (Docker) and container orchestration tools like Kubernetes and Helm. Experience with cloud platforms (AWS, Azure, Google Cloud). Proficiency in scripting languages (Bash, Python, Shell). Hands-on experience with CI/CD tools (Jenkins, GitLab CI, CircleCI). Familiarity with infrastructure as code (IaC) tools like Terraform and Ansible. Experience with monitoring and logging solutions (Prometheus, Grafana, ELK stack). Soft Skills: Excellent problem-solving and troubleshooting skills. Strong collaboration and communication abilities. Ability to work effectively under pressure and handle multiple tasks simultaneously. Preferred Qualifications: Certifications in DevOps, Linux (RHCSA, RHCE), or Kubernetes (CKA, CKAD), or cloud platforms (AWS Certified Solutions Architect, Azure Administrator) are a plus. Familiarity with microservices architecture and cloud-native applications. Exposure to Agile methodologies and version control systems (Git). Benefits: Competitive salary and performance-based bonuses Opportunities for professional development and certifications A collaborative and inclusive work environment

1. Talent Acquisition Specialist Role Summary: Leads full-cycle recruitment for business-critical roles while supporting campus recruitment and ensuring quality-of-hire and TAT targets. Acts as the internal anchor for sourcing strategy and TA effectiveness. Core Responsibilities: Drive end-to-end recruitment for mid-senior/critical roles Maintain talent pool of 50+ per key function Ensure 80%+ probation success by tracking hiring quality Collaborate with legal for documentation, Digio signing, and BGV Maintain TAT of 75 days for closures Mentor HR executives on sourcing strategy, job market trends Campus Hiring Responsibilities: Plan annual calendar, liaise with TPOs Conduct pre-placement talks, shortlist coordination, and interview logistics Track status till onboarding Daily KPIs: 5 profiles/day, 56 closures/month Own 100% closure of assigned roles (lateral + campus) Escalation To: Assistant Manager HR or HR Head (Abith) OKR Linkage: Objective 1 (Recruitment), 2 (Probation), 3 (Compliance), 6 (Branding)