Platform Success Executive

Platform Success Executive

Position: Platform Success Executive (Voice + Relationship Ops)

Location: New Delhi

Experience: 1+ years About BeeBuddy

BeeBuddy is a growing platform that helps parents discover verified and high-quality after-school activities, classes, and workshops for their children. We list thousands of classes across the city and make it easy for parents to find the right fit.

We’re now building our team and looking for a smart, driven and empathetic Platform Success Executive who will help us strengthen our connections with schools and parents.

What You’ll Do

• Build and maintain strong relationships with schools and activity providers across the city
• Call and onboard schools onto the BeeBuddy platform — explain how it works and gather accurate information about their classes
• Verify class schedules, fees, and other details over phone and WhatsApp
• Reach out to parents who submitted an inquiry — ask how their experience was, whether the school contacted them, and how we can help further
• Maintain basic reports of your outreach and feedback

What We’re Looking For

• Strong spoken communication in English and Hindi
• Friendly, empathetic and confident over phone and WhatsApp
• Able to follow a process, use templates, and update basic records
• Ability to work independently and take ownership of tasks
• Comfortable with using spreadsheets, email and web-based tools (we’ll guide you on the rest)

Preferred, but not mandatory

• Prior experience in customer support, inside sales, or school communication roles
• Education: Graduate (any stream), or currently pursuing studies and available part-time
• Candidates with an educational background (play school experience) will be given preference.

What You Get

• Paid training and exposure to customer ops, education-tech, and product-driven work
• Be part of a mission-driven team making life easier for parents and schools
• Growth opportunities into roles like Category Manager, Partnerships, or Content Ops
• Work on tech driven operations and use world class tools and software's