Planisware Support Engineer

Job Description

Job description Job Title: Planisware Support Engineer Experience: 5+ Years Location: [ Remote ] Employment Type: Full-Time Job Description: We are looking for a skilled Planisware Support Engineer with 5+ years of experience in providing technical support for Planisware applications. The ideal candidate will be responsible for resolving application issues, supporting users, and ensuring smooth operation of the Planisware platform. Key Responsibilities: - Provide Level 2/3 technical support for Planisware users - Troubleshoot application issues and coordinate with internal/external teams - Monitor system performance and ensure high availability - Manage incident, problem, and change management processes - Support configuration and integration tasks as required Required Skills: - Minimum 5 years of experience in Planisware application support - Strong understanding of Planisware configuration and workflows - Experience with ticketing tools and ITIL processes - Excellent problem-solving and communication skills - Ability to work in a global support model with flexible timings Show more Show less