Job
Description
Ping Directory Job Description : The cyber risk servicesIAM practice helps organizations in designing, developing, and implementing industry-leading IAM solutions to protect their information and confidential data, as well as help them build their businesses and supporting technologies to be more secure, vigilant, and resilient. The cyber risk servicesIAM team delivers service to clients through following key areas of IAM: LDAP Directory services User provisioning Privilege Identity Management Access certification Access management and federation Entitlements management Role management Strategy and road map for Identity & Access Management Strong authentication Responsibilities: Monitor alerts and perform routine health check of services. Troubleshoot technical issues and support incident management as per applicable SLA, provide root cause analysis and support problem management. Service request management according to processes and SLA Must have experience with Unix, Linux Windows Server 2008/2012/2016. Good understanding of overall configuration, troubleshooting, patch application, configuring replication, schema management, ACI management, encryption etc. of Directory server solution. Familiarity with password policy configuration in LDAP Directory server implementations. Experience on performance/tuning recommendations for Directory products and ability to document procedures for other engineers to follow. Ability to make SOX/audit-related assessments, document changes needed, deploy feasible changes. Good knowledge & experience in user administration, certificate management, group management. Administrative scripting experience using any scripting language- PowerShell, Perl, shell. Support multi-domain environment which may include hybrid setups like Active Directory and AzureAD. Good analytical & problem-solving skills, proficient communication, and leadership skills to drive client conversation. Willing to work in 24x7 shifts and provide weekend on-call support. Monitor service mailbox and support end user queries Generate reports for daily/periodic PAM administration or processes Support IT Risk or audit teams with reports, evidence, and process walkthroughs Support change documentation, change deployment and post-change validations Document and update Standard Operating Procedures (SOP) and operational runbooks Identify opportunities to improve process efficiencies and effectiveness. Qualifications and experience Required: 4+ years of experience managing PingDirectory, UnboundID, Oracle Unified Directory (OUD), Sun Directory or any combination of above. Have worked on rotational shift mode Preferred: Having experience on other IAM tools like CyberArk, Sailpoint, Okta, Quest, AzureAD will be a plus IAM technology certifications Exposure to other security domains other than Identity & Access Management
