Phone Banking Officer

0 years

2 Lacs

Posted:3 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Location: Phase 5, Udyog Vihar, Sector 19, Gurgaon/Gurugram

Job Profile: Phone Banking officer (Outbond Sales)

Responsibilities:

  • Provides information on banking products, offers assistance with transactions,
  • Actively cross-sells or upsells banking services like loans and accounts,
  • Maintaining accuracy, escalating issues, adhering to process and sales guidelines,
  • Achieving call quality targets, and ensuring customer satisfaction while documenting interactions.

Requirements:

  • Graduation is mandaotory
  • Experince in banking sectors (like insurance, cross-sells, etc)
  • Communication skills should be fluent
  • Strong customer service abilities

CTC: 2.88 LPA (Gross)

Job Type: Full-time

Pay: ₹20,000.00 - ₹24,000.00 per month

Benefits:

  • Flexible schedule

Work Location: In person

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