Phlebotomist – Home Blood Collection

Job Title: Phlebotomist – Home Blood Collection

Department: Laboratory / Sample Collection

Location: Valasaravakkam, Avadi, Karapakkam (OMR), Tondiarpet, Tamabaram, Ekkatuthangal, Virudhachalam, Redhills, Vellore

No of Positions: 10

Salary: Upto 20K

Reports To: Laboratory In-Charge / Centre Manager

***IMMEDIATE JOINERS REQUIRED***

1. Key Responsibilities: Sample Collection:

• Visit patients’ homes or collection points as per schedule for blood sample collection.
• Verify patient identity and test requisition forms before collection.
• Use proper venipuncture techniques following laboratory safety and hygiene protocols.
• Label samples accurately with patient details and test information.
• Ensure proper handling, storage, and transportation of specimens to maintain integrity.

Patient Care & Communication:

• Greet patients politely and explain the collection procedure clearly.
• Ensure patient comfort, safety, and confidentiality during the process.
• Handle anxious or elderly patients with empathy and care.
• Address patient queries professionally or escalate if required.

Documentation & Reporting:

• Maintain accurate records of collections, payments (if applicable), and logistics details.
• Obtain patient signatures and update collection data in the tracking system or mobile app.
• Submit collected samples to the designated lab within the stipulated turnaround time (TAT).

Compliance & Safety:

• Adhere strictly to infection control and biomedical waste management guidelines.
• Ensure the use of sterilized equipment and disposable materials.
• Wear proper PPE (gloves, mask, apron, etc.) during each collection.
• Report any sample rejection, spillage, or incidents immediately to the supervisor.

Operational Coordination:

• Coordinate with call centre / logistics / lab team for route planning and sample handover.
• Maintain punctuality in attending assigned home collection schedules.
• Follow SOPs for handling urgent or VIP patient requests.

Customer Experience:

• Represent the diagnostic centre professionally during every patient interaction.
• Ensure courteous behaviour and timely service to build patient trust.
• Collect service feedback and share it with the branch manager or HR team if required.

2. Required Qualifications & Experience:

• Education: DMLT / B.Sc (Medical Lab Technology) or equivalent qualification.
• Experience: Minimum 1–2 years of experience in phlebotomy, preferably with home collection exposure.
• License/Certification: Valid two-wheeler driving license preferred.

3. Skills & Competencies:

• Strong knowledge of venipuncture and blood sample handling.
• Excellent communication and interpersonal skills.
• Customer-service orientation with empathy and patience.
• Ability to work independently and handle field operations.
• Knowledge of basic computer/mobile applications for data entry.

4. Working Conditions:

• Field-based role (travel required within assigned area).
• 6-day working week with flexible timings as per patient scheduling.
• Must strictly follow hygiene, safety, and professional grooming standards.

Job Types: Full-time, Part-time, Permanent

Pay: Up to ₹20,000.00 per month

Expected hours: 60 per week

Benefits:

• Health insurance
• Provident Fund

Work Location: In person