Personal banker

DBS Bank Ltd is looking for Personal banker to join our dynamic team and embark on a rewarding career journey.
As a Personal Banker, you will be responsible for delivering exceptional customer service, identifying and fulfilling customers' financial needs, and promoting the bank's products and services. You will serve as a primary point of contact for clients, assisting them with various banking transactions and providing financial advice to help them achieve their financial goals.Key Responsibilities:Customer Relationship Management:Build and maintain strong relationships with clients through regular communication and personalized service.Understand clients' financial needs and goals to offer tailored banking solutions.Address client inquiries, concerns, and requests promptly and professionally.Financial Consulting:Assess clients' financial situations and provide expert advice on banking products, investment opportunities, and financial planning.Conduct financial reviews and offer recommendations to help clients optimize their financial portfolios.Educate clients on banking products, services, and digital banking platforms.Sales and Business Development:Actively promote and cross-sell bank products and services to meet sales targets and revenue goals.Identify sales opportunities by analyzing clients' banking behaviors and needs.Participate in marketing campaigns and promotional activities to attract new clients and retain existing ones.Transactional Support:Process various banking transactions, including deposits, withdrawals, loan applications, and account openings.Ensure accuracy and compliance with banking regulations and internal policies.Assist clients with online banking, mobile banking, and other digital banking platforms.Compliance and Risk Management:Adhere to regulatory requirements and internal controls to mitigate risks and maintain the integrity of banking operations.Stay updated on industry regulations, compliance standards, and best practices.Report any suspicious activities or fraudulent transactions in accordance with bank procedures. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.