Pendo In-App Guide Developer

1 - 5 years

5 - 9 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Pendo In-App Guide Developer with 3 to 5 years of experience. The ideal candidate will have expertise in Adobe Launch and Analytics, along with excellent problem-solving skills and attention to detail. This position is based in Hyderabad or Bangalore.
Roles and Responsibility
  • Design, test, and maintain software programs for operating systems or applications.
  • Develop software solutions by studying information needs, systems flow, data usage, and work processes.
  • Investigate problem areas and facilitate root cause analysis of system issues.
  • Identify ideas to improve system performance and impact availability.
  • Collaborate with functional teams or systems analysts on detailed investigations into software requirements.
  • Perform coding and ensure optimal software/module development.
  • Analyze client requirements and convert them into feasible designs.
  • Compile timely, comprehensive, and accurate documentation and reports as requested.
  • Coordinate daily project status and progress with the team, documenting it.
  • Provide feedback on usability and serviceability, tracing results to quality risks and reporting them to stakeholders.
  • Ensure all codes raise as per the norm defined for the project/program/account with clear description and replication patterns.
  • Capture all client requirements and clarifications for better quality work.
  • Take regular feedback to ensure smooth and on-time delivery.
  • Participate in continuing education and training to stay current on best practices and assist other team members.
  • Consult engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements.
  • Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments, and clear code.
  • Document necessary details and reports formally for proper understanding of software from client proposal to implementation.
  • Ensure good quality interaction with customers regarding email content, fault report tracking, voice calls, and business etiquette.
  • Respond timely to customer requests and avoid complaints internally or externally.
Job Requirements
  • Mandatory Skills: Adobe Launch and Analytics.
  • Experience: 3-5 Years.
  • Role Purpose: Design, test, and maintain software programs for operating systems or applications.
  • Strong understanding of software development life cycle and testing methodologies.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work collaboratively with cross-functional teams.
  • Strong communication and interpersonal skills.
  • Educational Qualification: Any Graduate or Postgraduate degree.

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