Payroll Implementation Manager / Sr Manager

As Asia's fastest-growing HR technology platform, Darwinbox is revolutionizing the future of work through the creation of cutting-edge HR tech solutions. With a strong dedication to enhancing employee experience and ensuring customer success, Darwinbox continuously innovates its human capital management (HCM) suite to cater to the needs of over 1000 global enterprises with a combined workforce of 4 million employees spanning across 130 countries. Competing with both local and global enterprise technology giants like SAP, Oracle, and Workday, Darwinbox has garnered an impressive clientele ranging from industry leaders to unicorn startups, including renowned names such as Nivea, Starbucks, DLF, JSW, Adani Group, and many more. This unparalleled success is further reinforced by the support of prestigious global investors like Microsoft, Salesforce, Sequoia Capital, TCV, KKR, and Partners Group, propelling Darwinbox towards its vision of establishing itself as a world-class product company originating from Asia. Responsibilities: - Act as the primary liaison for clients, adeptly managing their expectations and providing regular updates on project advancements. - Develop and modify strategic plans independently, ensuring they are in line with the organization's overarching objectives. - Proactively introduce and implement innovative process enhancements to drive operational excellence. - Communicate articulately and comprehensively through various channels, catering to all levels within the organization. - Lead the configuration and testing of integrations between Darwinbox and third-party solutions to guarantee seamless system compatibility. - Offer recommendations on optimal people practices that align with the unique business requirements of clients. - Support the product implementation team throughout the implementation process, collaborating closely with client teams to ensure successful deployment, even on-site if necessary. - Address customer issues by identifying root causes, recommending and explaining appropriate solutions, and ensuring timely resolution through diligent follow-up. Requirements: - Proficiency in understanding and adhering to the statutory compliances of the respective country. - Demonstrated capability to engage and communicate effectively with C-level executives and business representatives. - Ability to empathize with client challenges and propose tailored solutions. - Exceptional communication and interpersonal skills to foster productive relationships. - Strong analytical prowess to tackle problems and offer effective resolutions. - Proficient time management abilities to handle tasks efficiently and meet deadlines.,