payment compliance , risk analyst

Teamware Solutions ( A Division Of Quantum Leap Co Nsulting .

1 - 3 years

3 - 5 Lacs

Gurugram

Posted:1 day ago| Platform:

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Skills Required

fraud prevention transaction monitoring risk management payments

Work Mode

Hybrid

Job Type

Full Time

Job Description

Job Title:

Perform investigations into potentially fraudulent activity, using critical thinking, analytical skills, and detailed research.
Analyze data for patterns and trends to detect and prevent fraudulent behavior in existing and new products/features.
Balance fraud prevention efforts with a strong commitment to providing an exceptional customer experience.
Work independently to organize tasks and prioritize rapidly changing workloads.
Communicate findings and solutions effectively to internal teams and customers in a tactful, diplomatic manner.
Monitor chargeback lifecycles and contribute to the improvement of fraud prevention strategies.
Stay updated on emerging fraud trends and adapt to new technologies and tools to stay ahead of evolving threats.
Provide insights and recommendations based on investigative findings to enhance security and fraud prevention processes.

Required Qualifications:

Minimum of 1+ year of work experience, preferably in fraud prevention, customer service, or a related field.
Strong analytical skills, with the ability to detect and investigate fraudulent behavior.
Excellent written and verbal communication skills, with the ability to communicate clearly and tactfully.
Ability to analyze data for patterns and apply problem-solving techniques to complex situations.
Detail-oriented and organized with the ability to work independently and manage time effectively.
Ability to remain calm and composed in time-sensitive situations and adapt quickly to changing priorities.
Strong interpersonal skills with the ability to work effectively in a collaborative team environment.
Ability to multitask and manage competing priorities in a fast-paced environment.

Preferred Qualifications:

Fluency in another language is a plus.
Understanding of the chargeback lifecycle and associated processes.
Prior experience in fraud prevention or a related investigative field is highly desirable.

What We Offer:

A dynamic and fast-paced work environment.
Opportunities for growth and development in a rapidly evolving industry.
Supportive team culture with ongoing training and mentorship.

If you're passionate about fraud prevention, excited about technology, and have a strong desire to protect our community, we encourage you to apply!

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