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Patient Experience

Patient Experience

Fortis

1 - 2 years

3 - 4 Lacs

Noida

Posted:2 months ago| Platform:

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Skills Required

Patient Experience Guest relations Guest Service Guest Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Single point of contact in patient journey from Admissions to discharge.
Responsible for the ongoing activities on the floor.
Patient's round on daily basis (Meeting and greetings each and every patient admitted on their assigned floors twice in a day).
Work towards enhancing the patient experience.
Sorting the complaints / concerns of the floors inter or intra department.

Preferred candidate profile

Minimum 1 Year experience as Patient Experience/ Guest Relationship Executive

Qualification- Graduation & MHA will be preferred.

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