Patient Care Counsellor

We are looking for a Patient Care Counselor to join our team at KITES Senior Care in Bangalore. As a Patient Care Counselor, you will be responsible for engaging with patients" families over the phone, providing expert guidance and addressing inquiries with care, patience, and professionalism. Your role will involve using CRM platforms to streamline communication and ensure quality service, leveraging your presence of mind to resolve concerns and offer empathetic solutions. The ideal candidate for this position is someone who is compassionate, empathetic, and a skilled communicator, especially over the phone. Experience in patient or customer care is preferred, as well as familiarity with CRM platforms. Candidates with a background in BAMS, BHMS, or Hospital Management will be given preference. This position is based on-site at KITES Senior Care in Bangalore. If you are ready to bring your compassion and expertise to a team dedicated to senior care, we welcome you to apply or refer someone who would be a perfect fit for this role. Join us in making a meaningful difference in the lives of our patients and their families.,