3 - 4 years
3 - 25 Lacs
Posted:2 days ago|
Platform:
On-site
Full Time
Job Description
The Patient Care Coordinator acts as a vital link between patients and healthcare providers, ensuring a seamless experience throughout the patient's journey. The ideal candidate will possess excellent communication and organizational skills, a strong commitment to patient care, and the ability to coordinate multiple tasks while maintaining a friendly and professional demeanor.
Mandatory Skills
Patient Care, communication skills, counselling
Location
Bangalore
Roles & Responsibilities
Key Responsibilities:
- Serve as the primary point of contact for patients, addressing inquiries, concerns, and providing information regarding services and procedures.
- Schedule patient appointments, confirm attendance, and manage follow-ups to ensure continuity of care.
- Collaborate with healthcare providers to ensure that patients receive timely and appropriate care.
- Collect and maintain accurate patient records, including personal information, medical history, and insurance details.
- Assist patients in understanding their treatment plans, medications, and any necessary follow-up care.
- Coordinate communication between multidisciplinary teams to facilitate comprehensive patient care.
- Provide emotional support and guidance to patients and their families during their healthcare journey.
- Ensure compliance with healthcare regulations, quality standards, and best practices.
- Participate in patient education initiatives and outreach programs to promote health literacy and wellness
- Assist with administrative tasks such as billing inquiries, insurance verification, and processing referrals as needed.
Manipal hospitals
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