Partner Success Associate

You will be a part of the Partner Success team at Allen Digital, responsible for managing and executing institutional partnerships under Allen Online's partnership program. Your role will include partner onboarding, ensuring the seamless delivery of the online learning experience, partner management, training, building strong relationships with internal stakeholders, and driving operational excellence. Key Responsibilities: - Implementation: End-to-end delivery and monitoring of the online learning experience for partners - Account Management: Build and nurture long-term relationships with partners. Act as a primary liaison between Allen Digital and partner organizations - Performance analytics: Track student engagement, performance, and feedback to improve learning outcomes. Provide partners with regular reports on key metrics - Collaboration: Work closely with academics, operations, product, and sales teams to build systems addressing partner-specific needs - Training & Support: Design and implement training programs to empower partners - Feedback & Insights: Provide detailed insights and recommendations to improve academic program performance. Identify and promote best practices to elevate performance Qualification & Skills: - 2+ years of experience in partner management or customer success roles - Strong communication, collaboration, and relationship-building skills - Analytical mindset to monitor performance and success metrics - Hands-on attitude and ownership mentality - Experience with process design and project management in a startup environment Location: Bengaluru, with travel to partner locations as required.,