About Edstruments: Edstruments is a mission-driven company working to improve financial clarity and resource equity in K–12 education. Our platform empowers school and district leaders with modern budgeting and planning tools tailored to their unique needs. We believe that when educators can make better resource decisions, students benefit. Role Overview: We are seeking a thoughtful and proactive Product Manager to join our growing team. In this role, you’ll work closely with cross-functional teams—including design, engineering, and partner success—to deliver product solutions that meet the real-world needs of educators and administrators. This is an exciting opportunity for someone early in their product career who is passionate about impactful work, thrives in a collaborative environment, and is eager to take ownership of the product lifecycle. Responsibilities: Collaborate with engineering, design, and other teams to develop and execute product initiatives aligned with company goals. Translate partner needs and feedback into clear product requirements and user stories. Own product features from ideation through launch and iteration. Prioritize product roadmap items based on user needs, business value, and technical feasibility. Communicate product plans and updates effectively across time zones and functions. Measure product performance and iterate based on feedback and data. Contribute to a culture of continuous learning and improvement. What We’re Looking For: 1–3 years of experience in a product management or related role (e.g., product operations, project management, business analysis). Strong problem-solving skills and attention to detail. Ability to work independently and take ownership of features and initiatives. Excellent communication and collaboration skills, especially in cross-functional environments. Comfortable working across time zones and using asynchronous tools effectively. A user-centric mindset with a passion for building thoughtful, accessible products. Experience or interest in the education sector is a plus. Nice to Have: Familiarity with modern product development tools (e.g., Jira, Figma, Notion, or similar). Basic understanding of data analysis and metrics tracking. Previous experience working with small teams or startups. Why Join Edstruments? Mission-driven work that makes a real difference in education equity. A collaborative and supportive team environment. Opportunities for professional growth and meaningful ownership. Show more Show less
About Edstruments Edstruments is a mission-driven company dedicated to improving financial processes for K12 and nonprofit organizations. As a Partner Success Associate at Edstruments, you will play a crucial role in supporting a portfolio of partners by leading onboarding, check-ins, and virtual training sessions. Your responsibilities will include ensuring partners are effectively onboarded, conducting virtual check-ins and training sessions, providing day-to-day support through various communication channels, and maintaining documentation and enablement support. This position offers an opportunity for professional growth into a strategic-facing role and involvement in building scalable systems for success. Key Responsibilities Your key responsibilities as a Partner Success Associate at Edstruments include successfully onboarding assigned partners within the first 60 days, leading virtual check-ins and training sessions to guide platform usage, responding to partner inquiries across different channels, updating documentation, creating training videos, preparing pricing updates and invoice templates for renewals, and maintaining partner details and tracking tools. Your ability to meet these responsibilities will contribute to the success of the partner experience at Edstruments. Key Outcomes The successful outcomes expected from you in this role include onboarding partners within 60 days, leading a check-in within 30 days of starting, leading a training session within 60 days, resolving at least 80% of partner inquiries, completing documentation and training video tasks within 5 business days, delivering pricing updates and invoice templates on time for 100% of renewal cycles, and accurately performing partner data uploads. Must-Have Qualifications To excel in this role, you should have at least 2 years of experience in customer success, account coordination, onboarding, or project support, preferably in tech, education, or nonprofit environments. Strong written and verbal communication skills, attention to detail, ability to work independently, interest in learning software tools, and familiarity with tools like Trello, Coda, Loom, HubSpot, and Intercom are essential qualifications. Preferred Qualifications Preferred qualifications for this role include experience in SaaS, EdTech, or nonprofit contexts, exposure to data-heavy workflows, experience creating or editing training content, familiarity with budgeting/financial tools, and a willingness to learn and adapt to new tools and processes. Compensation The compensation for this role includes a starting base salary range of $38,000 - $45,000, performance-based bonuses, a 3% 401(k) match, and 4 weeks of PTO, including paid federal holidays. Logistical Notes This is a 100% remote role with availability required during Central Time business hours (8 am - 5 pm). Applicants must be legally able to work for an American company without visa sponsorship. Why Edstruments Joining Edstruments means engaging in mission-driven work with passionate individuals, opportunities for career growth as the company scales, a fast-paced environment with new challenges, and remote flexibility. Our Values At Edstruments, our core values include integrity, impact, diversity, ownership, growth, communication, and humility. We expect all team members to embody these values in their work and interactions.,