Partner Development Manager

Job responsibility

The role is responsible for owning the channel map for the territory / region to meet the objective of the Value Business through channels

• Ensuring qualification, appointment and on boarding of the Channel Partners
• Monitoring Channel and FOS attrition and Performance
• Formulating Monthly Business Planning with Partners along with PAM and or CH
• Owning execution of the business plan along with cluster head and Sales Head
• Driving the capability building plan with partners like training the channel partner and FOS
• Driving the coverage programs like demand generation, customer focused programs, industry forum participations etc.
• Ensuring Channel Policy Adherence & Process in the assigned territory
• Monitoring partner health for allocated set of partners through regular reviews, timely claim submissions etc
• Organizing R and R Events to recognize top FOS and Partners for the month
  

Key Result AreasEnsuring Active Channel Partner Count as per DimensioningChannel ProductivityTimely payouts for LCM partnersChannel Partner Dialogue (% Adherence to CP Dialogue policy & meeting Channel upgrade)Developing Key Functional Capabilities in identified Domains: -LI, L2 Certification Achievement as per PDM DashboardFacilitating Partners with TTL support functions for day to day operations

Key Customer

External Channel PartnersInternal Sales, Marketing, Product, CSO, Technology & BD, HR, Finance

Necessary Preferred

Skills

• Knowledge of IT / Telecom industry
• Experience of working with channel partners is must
• Knowledge about the regional IT / Telecom channel partners
• Good Communication skills both verbal and written
• Working knowledge of CRM tools like SFDC etc.
  

Qualification

Bachelors degree required Preferably MBA

Overall Work Experience

10- 14 years of Experience in Enterprise and Channel Sales

Behavioural Attributes

• Strong and innovative approach to problem solving and finding solutions
• Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution.
• Strong execution ability
  

About Us

Transforming Businesses through Digitalization

Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country's leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike.

Our People Shape Our Journey Ahead

We are India's leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.