Order To Cash Operations Associate

 About The Role  

Skill required: Order to Cash - Account Reconciliations

Designation: Order to Cash Operations Associate

Qualifications:BCom

Years of Experience:1 to 3 years

What would you do? The Role:The incumbent should be having good knowledge of Retail Cash (Account Reconciliations) lifecycle and will be responsible for Performing the Cash Account Reconciliations (Bank Accounts / Cash Reconciliation). Manage the daily operations related communications, interactions with internal & client stakeholdersboth by e-mails and calls as well. He/she must have worked in various reconciliations and variance analysis activities for international client, BPO organization. Actively participating the client calls and provide required resolution/inputs to leads. Working in night shift basis the business requirements.Functional Responsibilities:Understanding of various account reconciliations (Bank / Balance sheet / GL account/Store accounts) on a frequency level of daily/weekly/monthly Perform variance analysis and provide reason codes for open items Perform month end closing as per the agreed schedule Work on open items resolutions received, raise appropriate queries if required to clients and 3rdparties Prepare and post journals with prior approvals from clients/team leads Achieve 100% accuracy & productivity for activities in scope. Perform quality check for reconciliation, queries raised to the client or 3rd parties and share the results with SME. Interact with client SMEs, Lead for daily work and process related issues and work on open items resolutions received, raise appropriate queries if required to clients and 3rd parties Must possess good communication skills both by sse-mail and oral Participate in the weekly/daily calls with Client SMEs and ensure timely action on pending action items. Generate lean ideas and provide inputs to process leads for improvement opportunities in process. Generate lean ideas and improvements in process and delivering the improved process controls, productivity, accuracy.

What are we looking for? Client ManagementNAMicrosoft ExcelMicrosoft Excel VBA Programming
Qualifications:Minimum 2.5-3 years of Account Reconciliation experience in Finance & Accounting function BPO experience will be an added advantage but not mandatory. Minimum bachelors degree in finance accounting or related field Good knowledge of Account Reconciliation process (Credit Card Accounts /Cash /GL Accounts / Balance sheet Accounts/ Miscellaneous store accounts) concept and variance analysis. System & applications Experience of working in SAP S4 Hana Sound knowledge of MS Excel & word. Having advanced excel knowledge would be an added advantage.Communication & Interpersonal skills Ability to interact with customers for daily operational activities with client SME Excellent in communication skills both oral and written as need to interact with customers/internal stakeholders via calls and e-mails. Closely work with team lead to drive process/organizational initiative Must be able to communicate both orally and in writing with client Reconciliations SME and 3rdparties involved and can raise timely and accurate queries.
Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts
 Qualification BCom