Order to Cash Operations Associate

Skill required: Order to Cash - Credit Management & Assessment
Designation: Order to Cash Operations Associate
Qualifications:BCom/MCom/Master of Business Administration
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We are seeking a reliable and detail-oriented (Order to Cash) to join our finance team. In this role, you will be responsible for preparing, reviewing, and issuing accurate customer invoices in a timely manner. The ideal candidate has experience in billing processes, understands revenue and AR workflows, and is committed to delivering excellent internal and external customer service. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. Assess new customer credit risk, extend customer credit, monitor existing customer and portfolio credit risk.
What are we looking for? • Bachelor’s degree in Accounting, Finance, Business, or a related field (or equivalent work experience). • 1 to 3 years of experience in billing, accounts receivable, or a similar finance operations role. • Strong knowledge of billing processes and familiarity with invoicing systems or ERP platforms (e.g., ERP Peoplesoft). • Proficiency in Excel and comfort working with large datasets. • Excellent attention to detail and organizational skills. • Strong communication skills and customer service orientation. • Ability to work under pressure and meet tight deadlines. • Experience in recurring/subscription-based billing (SaaS, telecom, etc.). • Knowledge of revenue recognition principles and their impact on billing. • Experience with billing software tools (e.g., Zuora, Chargify, Bill.com). • Understanding of SOX compliance and internal controls in billing processes.
Roles and Responsibilities: • Prepare and issue accurate and timely invoices to customers based on contracts, services rendered, or product deliveries. • Review billing data to ensure completeness and compliance with internal policies and customer agreements. • Maintain and update billing systems, including customer records, pricing, and billing terms. • Monitor unbilled revenue and aging invoices to ensure timely billing and collections. • Respond to internal and external billing inquiries and resolve discrepancies efficiently. • Coordinate with Sales, Customer Service, and Finance teams to validate billing data and support special billing requests. • Process credit memos, adjustments, and billing corrections as needed. • Support month-end and year-end close processes related to billing and accounts receivable. • Generate reports and billing summaries for internal stakeholders.