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Jobs in noida
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Herbal Canada
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Order Processing Executive

Order Processing Executive

2 - 5 years

|

2 - 3 Lacs

Posted:3 hours ago| Platform:

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Skills Required

order processing preparing invoices invoice processing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Order Entry and Verification:
Accurately enter customer order details into the company's order management or accounting system.
Data Accuracy:
Ensure all order information, such as product details, customer information, and payment data, is correct and up-to-date.
Fulfillment Coordination:
Liaise with warehouse and logistics departments to ensure products are picked, packed, and shipped in a timely manner.
Inventory Management:
Monitor inventory levels, notify relevant departments of shortages, and help forecast future needs.
Customer Communication:
Serve as a point of contact for customers, providing updates on their order status and estimated delivery times.
Issue Resolution:
Address and resolve customer complaints, order discrepancies, and other order-related issues, escalating complex problems to supervisors or other departments when necessary.
Record Keeping:
Maintain accurate and detailed records of all transactions, sales, and returns for tracking and reporting purposes.
Reporting:
Generate reports on key performance indicators, order processing metrics, and operating expenses for management review.
Compliance:
Ensure all order processing activities adhere to company policies and procedures.

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