Responsibilities: Call clients/parties regarding due and pending payments. Maintain a proper record of payments collected . Regularly update and upload payment status on the company portal. Ensure the payment tracking sheet is accurate and always up to date . Requirements: Good communication skills. Basic computer knowledge (Excel/Portal handling). Organized and responsible approach towards work. Role & responsibilities Preferred candidate profile
Administrative Staff is responsible for various tasks including planning, execution, and management of related duties They should possess relevant skills and experience to excel in this role Duties include teamwork, problem-solving, and achieving organizational goals Candidates must have strong communication and technical abilities Responsibilities include project management, strategy execution, and performance optimization Preferred candidate profile
Order Entry and Verification: Accurately enter customer order details into the company's order management or accounting system. Data Accuracy: Ensure all order information, such as product details, customer information, and payment data, is correct and up-to-date. Fulfillment Coordination: Liaise with warehouse and logistics departments to ensure products are picked, packed, and shipped in a timely manner. Inventory Management: Monitor inventory levels, notify relevant departments of shortages, and help forecast future needs. Customer Communication: Serve as a point of contact for customers, providing updates on their order status and estimated delivery times. Issue Resolution: Address and resolve customer complaints, order discrepancies, and other order-related issues, escalating complex problems to supervisors or other departments when necessary. Record Keeping: Maintain accurate and detailed records of all transactions, sales, and returns for tracking and reporting purposes. Reporting: Generate reports on key performance indicators, order processing metrics, and operating expenses for management review. Compliance: Ensure all order processing activities adhere to company policies and procedures.