Order Processing Engineer

As an Order Processing Engineer within the Water and Industrial Business Unit at Sulzer, a leading engineering company dedicated to innovation, you will play a crucial role in processing product and spare parts orders while ensuring customer satisfaction. Join our global team based in Pune, India, and contribute to the development of innovative solutions that promote a prosperous and sustainable society. Your responsibilities will include liaising with factory logistics to secure effective delivery dates, updating customer delivery information, maintaining product records, and managing order flows in alignment with stock levels. Your attention to detail will be essential in ensuring compliance with customer service standards and efficiently handling claims processes, bank guarantees, letter of credits, and delivery time monitoring. In addition to your technical duties, you will be responsible for coordinating with factories, providing information to stakeholders, and maintaining the SAP customer register. Your role will also involve training new SAP users, adhering to health, safety, quality, and environmental standards, and ensuring compliance with corporate directives and local legislation. To excel in this position, you should hold a Bachelor's or Master's degree in Engineering, Commerce, or a related field, along with over 5 years of relevant experience. Strong communication skills, accuracy, self-motivation, and a proactive approach are essential qualities for success in this role. Proficiency in Excel, Word, SAP, and data input systems, as well as a good telephone manner and teamwork abilities, will be advantageous. At Sulzer, we value diversity and offer an inclusive work environment where all employees have the opportunity to thrive. Join us in our mission to drive innovation and make a positive impact on society.,