Order Management Engineer

The opportunity entails supporting the Project Management department in the execution of Standard Material spares and Service orders for the German & Global Market. Your role will involve assisting in the execution of Standard Spares and other HV service orders, primarily for the German market. This includes processing orders following the standard process workflow, ensuring timely entry of sales orders in SAP, and sending order acknowledgements to customers promptly. It is essential to clarify any open technical points and ensure orders are processed on time for execution. You will have full accountability for managing the orders and dealing with customers related to the orders. Collaborating with key stakeholders to fulfill customer orders and meeting the Service unit's expectations in terms of Cost, Revenue, and Quality is crucial. Managing export controls, identifying and mitigating risks for the executed orders, as well as closely coordinating with SCM & Planning for prioritizing the orders are part of your responsibilities. Proactively resolving conflicts and escalating when necessary, seeking help from Team lead or Management to ensure progress remains on track is important. Adherence to the Order management processes within the organization, ensuring implementation and compliance with OHS group guidelines, and following Hitachi Energy integrity guidelines and IS security policy as a team are essential. You are expected to act as a role model for the team and ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy's core values of safety and integrity is crucial, which involves taking responsibility for your actions while caring for your colleagues and the business. As for your background, a Graduate in Electrical Engineering with a minimum of 4 - 5 years of relevant experience in Order / Project Management is required. Excellent skills in Speaking, Reading, and writing English language are essential, with knowledge of German being an added advantage. Experience working with Order management related tools and processes, hands-on experience working with SAP SD/PS module, very good knowledge & experience working with MS office tools, strong communications & negotiation skills to convince customers stakeholders, ability to work under pressure to manage customer expectations, and proficiency in both spoken & written English language are necessary for this role. Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives. With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time - balancing soaring electricity demand while decarbonizing the power system. Headquartered in Switzerland, Hitachi Energy employs over 50,000 people in 60 countries and generates revenues of around $16 billion USD. We welcome you to apply today.,